DEBTORS ACCOUNTANT 145 views

DEBTORS ACCOUNTANT -GRADE D1

DUTIES AND RESPONSIBILITIES

• Responsible for recovering all monies owed in as little time as possible
• Compile reports and analyses on all debt management activities for senior management
• Maintain good relations with ratepayers as well as internal clients

KEY RESULT AREAS/DUTIES

• Plan course of action to recover outstanding payments
• Follow up overdue accounts and maintain accurate records of progress
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Comply with requirements when legal action is unavoidable
• Close liaison with billing section so that debtors issues are resolved smoothly
• Handle disputed bills and provide accurate advice on billing queries
• Assist in the setting up and review of the credit-control system
• Be the official representing Council in debtors litigation cases

QUALIFICATIONS AND EXPERIENCE

• University degree or diploma in Credit Management or related field
• Three (3) years experience in debt collection
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements and statutes
• Working knowledge of MS Office and databases
• Excellent communication skills
• Apt in negotiating and persuading