DEBT COLLECTION OFFICER – MUNICIPALITY OF MARONDERA

MUNICIPALITY OF MARONDERA

VACANCY

DEBT COLLECTION OFFICER (GRADE 10)

Applications are invited from suitably qualified and experienced candidates to fill the above- mentioned post that has arisen within our organization.

Reporting to the Accountant Revenue, the incumbent will perform the following duties:

Key Result Areas

• Keep track of assigned accounts to identify outstanding debts
• Keep track on debtors handed over to lawyers
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable
• Liaising with council lawyers on debt collection related issues.

Qualifications and Attributes

• High National Diploma Accountancy, Law. Administration
• Diploma In Credit Management or professional qualification in credit management
• A degree in Accounting, Law, Administration is an added advantage
• Must have at least 5 years’ experience in the debt collection field.
• Knowledge of the Promun System is an added advantage.
• Must possess a clean class four driver’s licence.
• Must be a Member of Institute of Credit Management in Zimbabwe.