Job Summary
Our business school is looking for a customer service consultant who will be responsible for managing the customer experience and ensuring that clients are well informed and services are well articulated.
Among other duties, you will be responsible for:
-Answering customer questions at the reception and telephonically
-Resolving customer queries
-Selling and cross selling all courses offered by the business school and high school
-Organizing and participating in marketing initiatives, events and promotions
-Managing social media platforms
Qualifications And Experience
-A degree in marketing, accounting, and any business related discipline
-Be articulate and confident in dealing with client issues
-Be willing to work extra hours
-Ability to deal with people, especially students, is a must
-Prior working experience is an added advantage
More Information
- Job Application Details How To Apply Please send your CV and application letter to: [email protected]