Our client in the medical field is looking for a Customer Liaison Officer to communicate their services and offerings including quotations, and also to collaborate with the customers the delivery of the services. The Client Liaison will be responsible for the quality and accuracy of the client information captured, input of appointment details including alerts and payment information and the communication to clients
Duties And Responsibilities
• Deliver a consistent, client centered, caring, confidential and professional service.
• Liaise with clinical and medical staff regarding client and medical queries.
• Explaining information to clients by phone and email
• Completing quotations by phone and email
• Processing referrals and entering corresponding bookings into the computer system
• Making phones calls and emails relating to customer follow up or support
Qualifications And Experience
• Degree in relevant field
• Minimum of two years’ experience in customer relations
• Customer service experience
• Proficient in basic Microsoft Office software (Word, Excel, Outlook, etc)
• Effective communicator
Job Summary
More Information
- Job Application Details How To Apply Email CVs to: [email protected] Deadline 12 Dec 2021
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