View more
1 week ago
Advanced Body Repair (ABR) Panel Beaters is inviting applications from motivated, professional, and enthusiastic individuals to join our team. This is an excellent opportunity for students seeking practical experience in customer service, administration and day to day business operations. The Customer Liaison Intern will serve as the first point of contact for clients, ensuring excellent customer service while supporting the Operations and Administration Office with customer communication, job administration, and record management.
Job Summary
- Employer: Advanced Body Repair Pvt Ltd
- Job Type: Internship
- Location: Harare, Zimbabwe
- Category: Administration
- Closing Date: 2026-09-09
Key Responsibilities
- Assist with client reception, enquiries and communication.
- Provide clients with updates on the progress of their requests/services.
- Prepare, open and maintain job cards and client records.
- Assist with filing, documentation and general administrative duties.
- Assist in preparing and following up on procurement requests.
- Maintain accurate and up-to-date records and databases.
- Support the Operations and Administration Manager with daily office coordination.
- Assist with invoicing, document preparation and other administrative tasks when required.
- Handle telephone calls, messages and correspondence professionally and promptly.
Requirements
- Studying towards a qualification in Business Administration, Business Management, Office Administration, Marketing, Customer Service, or a related field.
- Excellent communication and interpersonal skills.
- Computer literacy (Microsoft Office).
- Good organisational and administrative skills.
How to Apply
Apply by email: abrpanelbeaters1@gmail.com
Phone: 0771163215
Phone: 0771163215
Frequently Asked Questions
What qualifications or education do I need to apply for a Customer Liaison Intern role in Zimbabwe?
A minimum of a National Certificate or Diploma in Administration, Marketing, or a related field is typically expected, though strong customer service skills can sometimes compensate. Computer literacy, especially in MS Office and email, is almost always required. A clean Class 4 driver's licence is an added advantage for roles that may involve client visits or errands.
What are the common day-to-day responsibilities for a Customer Liaison Intern at a company like Advanced Body Repair?
You will likely handle customer inquiries via phone, email, and walk-ins, update job cards and service records, and coordinate between workshop technicians and clients. Administrative duties like filing, data entry, and preparing quotations or invoices are also common. You may also follow up on customer feedback to ensure satisfaction after repairs are completed.
What is the local work culture and expectation for interns in Zimbabwean companies?
Punctuality, respect for hierarchy, and a proactive attitude are highly valued in Zimbabwean workplaces. As an intern, you are expected to be eager to learn, take initiative on small tasks, and be willing to assist with any office or workshop duties. Dress smartly and maintain professionalism when interacting with clients, as first impressions matter in this industry.
What realistic career progression can I expect after completing this internship?
Successful interns are often considered for full-time roles such as Customer Service Officer, Front Desk Administrator, or Workshop Coordinator within the same organisation or similar body repair firms. With 1–2 years of experience, you could move into a senior liaison or administrative supervisory position. Further studies in logistics, supply chain, or business management can open paths into operations management.
Which benefits such as leave, medical aid, or pension are typically offered for this internship in Zimbabwe?
Internships usually come with a basic stipend, but leave and medical aid coverage depend on the employer and whether you are taken on as a formal trainee or contract worker. Many Zimbabwean companies do not provide pension or medical aid for short-term interns, but full-time staff after confirmation typically receive these benefits. Always clarify the terms of your contract, including annual leave and working hours, before accepting the role.
How should I apply for this internship and what do Zimbabwean employers look for?
Submit a tailored CV and a concise cover letter addressing how your customer service and administrative skills fit the role, either via email or in person as advertised. Employers in Zimbabwe look for a professional presentation, clear communication, and a genuine interest in learning about the automotive repair industry. Mention any previous work experience, even volunteer or school projects, that shows teamwork, reliability, and the ability to handle difficult customers.
