The position’s primary focus would be in overseeing a helpdesk for technical support and co-ordinating jobs with the technical support team.
Duties And Responsibilities
The position would require the incumbent to be in constant contact with the company’s customers arranging on site support, updating customers, and following up to ensure the highest level of customer care is delivered from the company as a whole.
Furthermore, the position requires the incumbent to produce reports and work with senior management to analyse and improve service delivery.
Qualifications And Experience
• Excellent communication skills
• Strong organisational skills
• Ability to work in, and adapt to, a dynamic environment
• Good computer usage skills with the ability to create and manipulate simple spreadsheets
• Experience within the ICT sector in either technical or administrative roles
Job Summary
More Information
- Job Application Details How To Apply Candidates who possess the qualifications and experience should send their detailed CVs to hr@southsea.co.zw clearly indicating the position applied for not later than 4 November 2022. Only shortlisted candidates will be contacted.
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