CREDIT CONTROL OFFICER x2 – Telecel Zimbabwe 107 views

Conducting credit checks on customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts.

DUTIES

Investigate, analyze and evaluate credit worthiness of prospective customers and make investment (credit) decision to protect company from losing money to fraudulent customers and ghost applicants.
Review and promptly dispatch monthly statements to customers in order to facilitate prompt payments and improve cash flow.
Ensure that appropriate telephone contact is made at the earliest possible stage on overdue debts, in accordance with Company’s Credit Policy.
Assess, deactivate and reactivate defaulters after payment in order to protect the company from potential bad debts; reduce/increase credit limits as maybe necessary.

Check reminder letters for 100% accuracy and appropriateness before sending.
Ensure that payments are correctly allocated, to the appropriate accounts and against the appropriate invoice(s) in order to maintain correct balances.
Attend to all billing queries/complaints by customers to correct errors, foster goodwill and encourage repeat business.
Prepare / generate monthly reports such as: Monthly Collections report, Accounts activity report, Credit & Debit note reports, Query resolution log sheet

REQUIREMENTS
Credit Management Diploma a must
A degree in Finance/ Accounting is an added advantage
Two years of experience in a similar post
Knowledge of statutory and common law legislation which affects credit control
Good Interpersonal skills
Risk management technics and time management
Drivers license