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4 hours ago
Craftshop Coordinator
Job Summary
- Employer: Jairos Jiri Association
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: General
- Closing Date: 2026-09-29
Key Responsibilities
Requirements
- Relevant qualification or experience in crafts, production or workshop management.
- Experience coordinating craft production and staff.
- Good organisational and communication skills.
- Knowledge of various handicrafts will be an advantage.
How to Apply
Apply by email: hr@jairosjiriassoc.org
About the Company
A philanthropic organisation set up in 1950 in Bulawayo, Rhodesia to support and train disadvantaged people. The founder, Jairos Jiri, using Christian principles, wanted to help individuals who previously had been marginalized and rejected. Initially the association supported arts endeavors and training and set up craft outlets selling tourist souvenirs, such as carvings, paintings, tiles and furniture. In the 1970s legal representation and affiliate support groups were founded in the UK. Jairos Jiri Associations now house the disadvantaged, support musical and dance groups, and are a powerful advocacy for those who would otherwise have no voice in Zimbabwe.
Frequently Asked Questions
What qualifications or education do I need to become a Craftshop Coordinator in Zimbabwe?
Most employers prefer a diploma or degree in Business Management, Marketing, or Arts and Design from institutions like Harare Polytechnic or Midlands State University. Practical experience in retail, handicraft production, or community development work is highly valued. A certificate in project management or entrepreneurship can strengthen your application.
What are the typical day-to-day responsibilities of a Craftshop Coordinator?
You will oversee inventory of handmade crafts, coordinate with artisans—often including persons with disabilities—and manage sales through physical shops and online platforms. Daily tasks include quality control, pricing, record-keeping, and liaising with buyers. You may also organize craft exhibitions and train artisans on product standards.
How does workplace culture and employer expectations differ in Zimbabwean NGOs and associations?
Organizations like Jairos Jiri Association emphasize community impact and inclusivity, expecting staff to demonstrate patience and cultural sensitivity when working with marginalized groups. Punctuality and respect for hierarchy are important, though flexibility is often needed due to resource constraints. Employers value initiative and problem-solving with limited resources.
What career progression opportunities exist for Craftshop Coordinators in Zimbabwe?
With experience, you can advance to Program Manager, Operations Manager, or Director roles within disability-focused or arts organizations. Some coordinators transition into social entrepreneurship by establishing their own craft export businesses. Further studies in development studies or business administration can accelerate promotion prospects.
What benefits are typically offered for full-time coordinator positions in Zimbabwe?
Benefits vary by employer but commonly include annual leave of 21–30 days, limited medical aid coverage, and participation in the National Social Security Authority pension scheme. Some NGOs provide housing or transport allowances. Always confirm benefits during the interview process as packages differ significantly across the sector.
How should I apply for a Craftshop Coordinator role, and what do Zimbabwean employers prioritize in applications?
Submit a detailed CV and cover letter highlighting relevant experience with artisan groups, retail management, or disability inclusion work. Employers prioritize demonstrated results in sales growth, community engagement, and practical skills over academic credentials alone. Include references from previous supervisors and be prepared for practical assessments during interviews.
