Our organisation is seeking an organized and detail-oriented Contracts and Quality Systems Coordinator who shall manage commercial compliance and quality management systems (QMS) across the business. The incumbent will oversee contract tracking and administration while simultaneously maintaining, updating, and auditing our quality protocols to minimize risk and optimize operational efficiency.
Job Summary
- Employer: safemodesecurity
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Quality Management
- Closing Date: 2026-09-10
Key Responsibilities
- Coordinate and track the lifecycle of bids and contracts from initial drafting to final signature.
- Maintain a centralized, secure contract database and digital filing system to ensure data integrity.
- Monitor agreement milestones, renewal windows, expiration timelines, and compliance deliverables.
- Act as the primary administrative point of contact for internal stakeholders regarding commercial terms.
- Conduct basic risk reviews on standard contract terms to flag inconsistencies or deviations.
- Maintain, review, and control the company Quality Management System (QMS) documentation and master records.
- Ensure all standard operating procedures (SOPs), manuals, and policy documents are version-controlled and accurate.
- Plan, schedule, and assist in executing internal, external, and supplier quality compliance audits.
- Track non-conformances, document Corrective and Preventive Actions (CAPA), and monitor resolutions.
- Prepare quality performance metrics, Key Performance Indicators (KPIs), and reports for management.
- Assist in organizing and delivering QMS and standard regulatory training to onboarding personnel.
Requirements
- Bachelor’s degree in Risk Management, Quality Systems, Environmental Health and Safety or related field
- Knowledge of ISO 9001 quality management systems (System Development and Implementation, Internal Auditing, Root Cause Analysis)
- Minimum of 1 years experience in a similar role
- Class 3 or 4 driver’s license is a an added advantage
- Project management skills
- Excellent communication and leadership skills
- Analytical and problem-solving skills.
How to Apply
About the Company
Safemode Security (Pvt) Ltd is a registered and established security services provider operating across Zimbabwe. Headquartered in Harare, the company offers a comprehensive array of security solutions tailored for both corporate entities and individual clients. Their extensive services include manned guarding, advanced CCTV surveillance systems, efficient alarm and rapid response, cash-in-transit operations, and specialized event security management. Safemode Security is dedicated to delivering professional service and implementing modern security technologies to safeguard assets and personnel throughout the Zimbabwean landscape. They are a trusted partner in ensuring peace of mind and operational continuity for their diverse client base.
Securing Your World
Frequently Asked Questions
What qualifications and certifications are typically required for this role?
A degree in Business Administration, Law, or Quality Management is usually preferred. Certifications in ISO standards, such as ISO 9001, are highly valued by Zimbabwean employers in this field.
What are the day-to-day responsibilities of a Contracts & Quality Systems Coordinator?
You will likely manage contract lifecycles and ensure all operational processes align with quality standards. This includes conducting internal audits and maintaining detailed documentation for compliance purposes.
What are the typical benefits and expectations for full-time roles in Zimbabwe?
Standard packages often include medical aid, a pension fund, and statutory leave days. Employers generally expect a high level of professionalism and a commitment to strict regulatory deadlines.
What are the career progression opportunities for someone in this position?
Successful coordinators can advance into Quality Assurance Management or Legal Compliance roles. With experience, you may move into senior operational leadership or specialized consultancy.
What do Zimbabwean employers look for most during the application process?
Employers prioritize candidates with a proven track record of attention to detail and strong organizational skills. A well-structured CV highlighting specific achievements in quality control is essential.
