Applications are invited to fill in the vacant position of Contact Centre Agent for Bancassurance. Reporting to the Bancassurance Manager the successful candidate will be responsible for lead generation, follow up and conversion of leads into sales and achieving sales target
Duties And Responsibilities
Duties and Responsibilities:
Answer inbound calls
Ensure that all service requirements are met, facilitated, and customers are satisfied
Provision of periodic reports
Improve retention of existing business
Drive sales and achieve monthly targets from the Call Centre
Engagement of clients in arrears to ensure they pay on time
Develop and execute initiatives to ensure client satisfaction
Qualifications And Experience
Required Candidates should have the following:
Work experience
At least 5 “O” Levels including Maths & English as well as tertiary training
A business related Diploma or Degree is desirable
Minimum of 2 years working experience
Good track record of achieving sales targets.
Qualifications
Marketing/Insurance or Business-Related Degree or equivalent
Competencies
Result oriented
Leadership Skills
Customer Centric
Excellent Interpersonal and Communication Skills
Ability to plan and organise
Cost and Quality Conscious
Job Summary
More Information
- Job Application Details How To Apply Interested candidates are encouraged to send their application letters together with CV's, clearly stating position applied for in the subject field not later than the 18th of February 2022 to [email protected] Being an equal opportunity employer applications are encouraged from qualified individuals regardless of race. religion, sex or disabilities.