Chicken Slice, a reputable and fast-growing organization is seeking results-driven Complex Managers to oversee the daily operations of its busy food courts. The successful candidates will be responsible for ensuring excellent customer service, efficient operations, high product standards, hygiene compliance, and profitability.
Key Responsibilities
- Manage day-to-day food court operations and overall performance.
- Supervise and coordinate staff to ensure service standards are met.
- Ensure strict compliance with health, safety, and hygiene regulations.
- Handle customer complaints and resolve issues professionally.
- Monitor cleanliness, maintenance, and security within the food court.
- Manage staff scheduling, performance, and discipline where applicable.
- Track sales performance and prepare operational reports.
- Implement promotions and marketing initiatives to improve traffic and revenue.
- Liaise with other departments, regulatory authorities, & stakeholders.
Requirements
- Diploma or Degree in Hospitality Management, Business Management, or related field.
- Minimum of 3-5 years’ experience in food service, hospitality, or retail management.
- Strong leadership, organizational, and people-management skills.
- Excellent customer service and communication abilities.
- Sound knowledge of food safety, hygiene, and health regulations.
- Ability to work flexible hours, including weekends and public holidays.
How to Apply
Interested candidates should submit: An application letter. Detailed CV. Copies of relevant qualifications Send applications to: [email protected] under Subject ‘COMPLEX (FOOD COURT) MANAGER’