Organization Name: Zimbabwe Revenue Authority (ZIMRA)
Job Title: COMMISSIONER CUSTOMS & EXCISE – LEVEL 2 (1 POST)
Reporting To: COMMISSIONER GENERAL
Job Purpose:
To provide strategic leadership to the Customs & Excise Division, driving revenue growth, trade facilitation, compliance, and modernisation through risk-based and technology-enabled approaches.
Job Summary
- Type: full-time
- Location: Harare
- Category: Accounting & Finance
- Closing Date: 2026-05-02
Key Responsibilities
- Provide strategic leadership to the division, with particular attention to strategies for taxation of e-commerce and formulating risk management strategies.
- Develop and implement divisional strategic and operational plans, dashboard and WCO strategic plans and initiatives.
- Develop strategies that eradicate corruption and reduce revenue leakages.
- Collaborate with ICT division on new IT-based systems that will result in automation of Customs processes, deterring tax evasion and smuggling and broadening the revenue base.
- Deal with Customs & Excise Legislation and Procedures with emphasis on bilateral, multilateral and international transit protocols and conventions.
- Ensure customisation and accurate application of international conventions and instruments to fit and enhance the Authority strategies and initiatives.
- Build and motivate high-performance teams to fulfil the mandate of the division and the Authority.
- Develop and implement stakeholder engagement programs for effective compliance management partnerships.
- Establish, develop and maintain strategic relationships, knowledge sharing, partnerships and collaboration between ZIMRA and multi-lateral organizations such as AfDB, ATAF, IMF, WCO, World Bank and WTO, and with regional organizations such as SADC, COMESA, ESAMI and bi-lateral relations with major trading partners.
- Promote a good industrial climate through the timeous conclusion of disciplinary cases.
- Provide the Authority with effective leadership anchored on high ethical standards.
- Provide policy analysis and advice in revenue collection and trade facilitation.
- Integrate policies and procedures to enable corporate level integration of operations.
Requirements
- A First degree in Accounting/ Economics/ Commerce/ Business Studies/ Fiscal Studies/ Business Management/ Social Studies or a recognised professional qualification (CIS, CIMA, ACCA).
- A Masters’ degree or equivalent postgraduate commercial qualification.
- At least 7 years’ experience in a Customs & Excise and or Domestic Taxes environment in a senior managerial grade.
- Experience in organizational management or other aspects of public administration would be an added advantage.
- Digital Customs capability and systems transformation leadership including but not limited to in ASYCUDA and TaRMS is a pre-requisite.
- Knowledge of Customs & Excise legislation and procedures with emphasis on bilateral, multilateral and international transit protocols and conventions.
- Ability to identify and drive solution processes.
- Good organizational, people and time management skills.
- Excellent leadership, decision making, stakeholder engagement and critical thinking skills.
- Proven blemish-free integrity record.
How to Apply
Submission: Submit applications, accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications.
Email: [email protected] (Clearly indicate the position you are applying for in the E-mail Subject Reference).
Deadline: 02 May 2026
Addressed to:
The Director Human Capital
Zimbabwe Revenue Authority
6th Floor, ZB Centre
Corner First Street and Kwame Nkrumah Avenue
P. O. Box 4360
HARARE
Email: [email protected] (Clearly indicate the position you are applying for in the E-mail Subject Reference).
Deadline: 02 May 2026
Addressed to:
The Director Human Capital
Zimbabwe Revenue Authority
6th Floor, ZB Centre
Corner First Street and Kwame Nkrumah Avenue
P. O. Box 4360
HARARE
Please note female candidates are encouraged to apply and only shortlisted applicants will be responded to.
About the Company
The Zimbabwe Revenue Authority (ZIMRA) serves as the principal government agency responsible for the assessment and collection of taxes, duties, and other revenues in Zimbabwe. Operating nationwide, ZIMRA plays a critical role in financing the nation's public services, infrastructure development, and overall economic growth. The authority is dedicated to ensuring tax compliance among individuals and businesses while facilitating legitimate trade across the country. ZIMRA has recently undertaken a significant digital transformation initiative to modernize its operations and enhance efficiency in revenue administration. This strategic move aims to improve service delivery and simplify processes for all taxpayers throughout Zimbabwe.
Administering taxes and customs for Zimbabwe's development.
Website: https://www.zimra.co.zw/
Frequently Asked Questions
What are the typical educational qualifications and professional certifications required for a Commissioner Customs & Excise Level 2 role in Zimbabwe?
This senior role typically requires a Master's degree in a relevant field such as Economics, Finance, Accounting, Law, or Business Administration. Significant professional experience in customs, excise, or tax administration, often supported by professional certifications in accounting or taxation, is essential.
What are the primary day-to-day responsibilities for a Commissioner Customs & Excise Level 2 at ZIMRA?
Daily tasks involve overseeing the formulation and implementation of customs and excise policies, managing departmental operations, and ensuring compliance with national and international trade regulations. Strategic planning, risk management, and stakeholder engagement are also key aspects of this high-level position.
What is the typical work culture and what are the expectations for a senior role like Commissioner Customs & Excise Level 2 within a Zimbabwean parastatal like ZIMRA?
The work culture often emphasizes adherence to regulations, accountability, and strong leadership in a structured environment. Expectations include a high degree of professionalism, ethical conduct, and a commitment to national revenue collection goals.
What are the realistic career progression opportunities for a Commissioner Customs & Excise Level 2 within ZIMRA or the broader public sector in Zimbabwe?
Career progression from this level might lead to higher executive positions within ZIMRA, such as a Commissioner General, or other senior roles in public administration related to economic policy or trade. Opportunities could also extend to regional or international bodies focused on customs and trade facilitation.
What are the typical benefits package components, such as leave, medical aid, and pension, for a senior role like this at ZIMRA in Zimbabwe?
Senior roles at ZIMRA generally come with a comprehensive benefits package, including a structured pension scheme, extensive medical aid coverage for the employee and dependents, and generous leave entitlements. These benefits are typically competitive within the Zimbabwean public sector.
What should job seekers focus on when applying for a Commissioner Customs & Excise Level 2 position, and what do Zimbabwean employers like ZIMRA typically look for?
Applicants should highlight extensive experience in customs and excise administration, demonstrable leadership skills, and a strong track record of policy implementation and revenue collection. ZIMRA specifically seeks candidates with a deep understanding of Zimbabwean tax laws, strategic thinking, and a commitment to integrity.