Vacancy
Job Description
We are looking to hire a customer-oriented restaurant and butchery supervisor to ensure that all operations run smoothly. The supervisor’s responsibilities include overseeing the activities of restaurant and butchery staff, expediting customers’ orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant and butchery’s operational costs.
To be successful as a supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.
Duties and Responsibilities
• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff’s work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner. Cutting, grinding and preparing meats for sale.
• Cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive.
• Weighing, packaging, pricing, and displaying products.
• Keeping records, budgets, and inventory.
• Performing quality inspections on meats and other products.
• Negotiating and confirming orders with suppliers.
• Adhering to food safety and sanitation controls.
• Greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments.
• Coordinating deliveries or order pickups.
Qualifications and Experience
• At least 5 ‘O’ levels
• Education or food preparation or meat cutting experience.
• Ability to use hand tools, stand or walk for extending periods, lift heavy items, and work in cold environments.
• Knowledge of meat preparation techniques and cuts.
• Strong communication, task management, and customer service skills.
• At 3 years’ experience in the same field
Job Summary
More Information
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Job Application Details
APPLICATION DETAILS
Aspiring candidates to send their CVs and copies of certificates to [email protected]
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