Call Centre Coordinator 1782 views

Call Centre Coordinator

The Role:

The main purpose of this role is to oversee the Call Centre as a service delivery channel as pan of the Integrated marketing strategy of creating a unified and seamless experience for clients to interact with the PSZ brand and services

About you 
To succeed in this role you must have:

• Diploma in Nursing or health related qualification and a Marketing related qualification
• 5 years post qualification working experience with at least 2 years in a supervisory role
• Experience working in a pressurized environment with minimum supervision
• Experience working in a multicultural and dynamic environment
• Must have excellent IT skills
• Most have good report writing and presentation skills

Applications. should clearly state the position being applied for and should include a cover letter and a curriculum vitae with three (3) referees Applications should be received by 1pm on Friday 28 September, 2018 and should be directed to:

The Director – Human Resources and Administration Population Services Zimbabwe 9 Bisley Circle, Belvedere Harare, Zimbabwe Or E-mail: [email protected]

Early applications are encouraged as shortlisting and interviews will be on a rolling basis PSZ does not charge any fee at any stage of the recruitment process. PSZ subscribes to the Marie Stopes International Child Safeguarding Policy. The successful candidates will undergo background checks and will be required to commit in writing agreement to adhere to the guidelines of this policy.