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1 month ago
We are a medical insurance company in the healthcare sector, dedicated to delivering exceptional healthcare solutions, and we are seeking a highly analytical, detail-oriented, and forward-thinking Business and Data Analyst to join our team in Harare. Reporting directly to the Chief Operating Officer, this role will sit at the core of our decision-making engine, converting operational, financial, and healthcare data into actionable insights that optimize operations, prevent fraud, drive growth, and enhance the member experience across EMF and its subsidiaries.
Job Summary
- Employer: emf MEDICAL AID SOCIETY
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Data Analysis
- Closing Date: 2026-10-14
Key Responsibilities
- Data management: Collect, clean, validate, integrate and maintain claims, membership, contributions, provider and financial datasets.
- Claims & membership Analytics: Analyze claims frequency, severity, utilization, diagnoses, procedures, high-cost procedures, membership growth, churn, demographics, age profiles.
- Claims anomaly & fraud detection: Develop rules/models to identify unusual provider, member and claims patterns for investigation.
- AI & Automation: Identify opportunities to automate reporting, data analysis, anomaly detection and routine management information.
- Predictive Analytics: Develop models to predict claims costs, member churn and other material business outcomes.
- Business process analysis: Identify inefficiencies in claims, membership, authorizations, provider management and other processes and recommend improvements.
- Business intelligence: Convert raw data into actionable insights and recommendations for management.
- Regulatory/ Reporting support: Produce timely and accurate data for regulatory, actuarial, audit and management reporting.
Requirements
- Bachelor’s degree in a relevant discipline such as Financial Engineering, Applied Mathematics and Statistics, Actuarial Science, Economics, or a similar qualification from a recognized institution.
- Risk Management-related professional certification is an added advantage.
- Minimum of 2-3 years’ experience in business/data analysis, preferably in a medical aid/insurance.
- Proficiency in BI tools (Power BI, Tableau, or similar).
- Experience with statistical tools (R/Python, SPSS, predictive analytics, forecasting, AI/ML).
- Strong understanding of databases and data management, including Advanced Excel and SQL.
How to Apply
Apply by email: hrvacancies@emfmedicalaid.com
Phone: 08677004128, 242-781079/242-775144
Address: 3rd Floor Engineering Building, 88 Rezende Street, Harare.
Phone: 08677004128, 242-781079/242-775144
Address: 3rd Floor Engineering Building, 88 Rezende Street, Harare.
About the Company
EMF Medical Aid Society is a prominent healthcare financing institution operating within Zimbabwe, dedicated to providing comprehensive medical aid solutions. Based in Harare, it offers a range of health benefit plans designed to ensure accessible and quality healthcare for individuals, families, and corporate groups across the nation. The Society plays a crucial role in safeguarding the well-being of its members by facilitating access to a wide network of healthcare providers throughout Zimbabwe. With a focus on sustainable and reliable services, EMF Medical Aid Society aims to be a dependable partner in health for its Zimbabwean clientele. It stands as a key contributor to the healthcare sector in Zimbabwe, fostering peace of mind for its members.
Empowering health and well-being for Zimbabwe.
Frequently Asked Questions
What qualifications or certifications do I need to become a Business & Data Analyst in Zimbabwe?
Most employers require a degree in Statistics, Mathematics, Economics, Computer Science, or Business Studies from a recognized Zimbabwean university. Professional certifications like CBAP, CompTIA Data+, or Microsoft Power BI certifications strengthen your profile significantly.
What are the typical day-to-day responsibilities of a Business & Data Analyst at a medical aid society?
You will analyze membership data, claims patterns, and healthcare utilization trends to support strategic decisions. Daily tasks include building dashboards, preparing reports for management, and collaborating with finance and clinical teams to identify cost-saving opportunities.
How does the work culture differ for data analysts in Zimbabwe compared to international companies?
Zimbabwean workplaces often emphasize hierarchical respect and formal communication channels, though this is evolving in corporate settings. You should expect hybrid work arrangements post-COVID, but face-to-face meetings remain important for relationship-building with stakeholders.
What career progression opportunities exist for Business & Data Analysts in Zimbabwe?
Analysts typically advance to Senior Analyst, then Data Manager or Business Intelligence Manager roles within 5-7 years. Specializing in healthcare analytics, actuarial science, or transitioning into data engineering opens additional pathways in Zimbabwe's growing insurance and fintech sectors.
What benefits should I expect from a full-time analyst position at a medical aid society in Zimbabwe?
Medical aid societies usually offer comprehensive health coverage, pension contributions through NSSA or private schemes, and annual leave of 21-30 days depending on tenure. Some provide performance bonuses, professional development allowances, and funeral assistance benefits common in Zimbabwean employee welfare packages.
What do Zimbabwean employers look for when hiring Business & Data Analysts, and how should I apply?
Employers prioritize proficiency in Excel, SQL, Power BI or Tableau, and strong communication skills for presenting insights to non-technical audiences. Submit a concise CV highlighting quantifiable achievements, include a portfolio of sample dashboards if possible, and prepare for practical assessments testing your data interpretation abilities.
