BRANCH MANAGER – Kingdom Blue Funeral Services

DUTIES
Deal with conflict resolution between employees
Evaluating employee performance and providing feedback and coaching as needed
Implement and reinforce effective marketing strategies
Supervise and monitor day to day business from sales team leaders and administrators
Achieve set targets
Interacting with clients on a regular basis to identify business opportunities, ensure satisfaction and gain useful feedback
Resolving clients’ problems and refer to Public Relations if further assistance is needed
Conduct regular meetings with branch personnel
Briefing employees on any major changes in service delivery to clients and in the systems.
Attend to and resolve, all system issues
Conduct quality control and make follow ups at branch level
Compiling branch requisitions and submit them to the Finance department
Maintain the asset register
Allocation and keeping a record of stationery
Banking
Account for all branch matters

REQUIREMENTS
A degree in Business Management or equivalent
Minimum of 5 years’ experience in the similar position