Cimas Health Group, driven by its purpose to inspire healthier communities, seeks a highly motivated Billing Clerk to accurately bill and process claims for radiology services, maximizing revenue collection and maintaining compliance with organizational policies and regulations.
Job Summary
- Type: full-time
- Location: Harare
- Category: Healthcare
- Closing Date: 2026-08-31
Key Responsibilities
- Generating accurate patient bills for all radiology procedures performed.
- Capturing and submitting claims to medical aid societies within prescribed timelines.
- Tracking claim submission and payment status.
- Preparing invoices for corporate clients and referred patients.
- Investigating and resolving rejected, delayed, underpaid, or disputed claims.
- Correcting billing errors and resubmitting claims where necessary.
- Explaining billing charges and payment requirements to patients where necessary.
- Verifying patient demographic information and medical aid details prior to billing.
- Reconciling daily billing transactions with services performed.
- Matching payments received against submitted invoices and claims.
- Assisting with debt collection processes and following up on outstanding balances.
- Maintaining accurate revenue records and generating billing reports.
Requirements
- Diploma in an Accounting Professional course or equivalent.
- At least two years’ practical experience in Radiology.
Salary
Not specified
How to Apply
Apply by email: [email protected]
About the Company
Cimas Health Group is a leading integrated healthcare provider with extensive operations throughout Zimbabwe. The group delivers a comprehensive suite of health services, encompassing medical aid packages, a wide network of primary care clinics, dental services, and pharmacies. Dedicated to improving public health, Cimas plays a vital role in expanding access to quality healthcare for individuals and corporate clients across the nation. With a strong commitment to the well-being of Zimbabweans, the group continually adapts its offerings to address the country's evolving health landscape. This proactive approach ensures they remain a trusted partner in health for communities nationwide, from urban centers to rural areas.
Providing Integrated Healthcare Solutions for Zimbabwe.
Website: https://cimas.co.zw/
Frequently Asked Questions
What qualifications or certifications are typically required for a Billing Clerk role in Zimbabwe’s healthcare sector?
A minimum of a National Certificate in Accounting, Business Administration, or Health Information Management from a ZIMSEC-accredited institution is commonly required. Some employers prefer candidates with ICB or ACCA Introductory Certificates, and familiarity with Zimbabwean medical billing codes (e.g., those aligned with NHRA guidelines) is advantageous. Prior experience with local health insurance schemes like Cimas, AAR, or NSSA claims processing is often expected.
What does a typical day look like for a Billing Clerk at a radiology service provider in Zimbabwe?
Daily tasks include verifying patient details, preparing and submitting electronic and manual claims to medical aid schemes, reconciling daily billing reports, and following up on unpaid or rejected claims with insurers like Cimas. Clerks also maintain accurate filing systems—both digital and physical—in compliance with Zimbabwe’s Data Protection Act and clinic-specific audit requirements. Interaction with radiographers, reception staff, and occasionally patients ensures timely and accurate billing documentation.
How does workplace culture and employer expectations differ for Billing Clerks in Zimbabwean healthcare settings compared to other sectors?
Zimbabwean healthcare employers value punctuality, discretion with patient information, and resilience amid frequent system updates or insurer policy changes—especially given local infrastructure constraints like intermittent internet or power outages. Teamwork is emphasised, with clerks often cross-supporting reception and records departments during peak hours, and supervisors expect proactive communication when claim delays occur. Respect for hierarchy and formal reporting channels remains common, particularly in established private health groups.
What realistic career progression paths exist for a Billing Clerk in Zimbabwe’s health sector?
With 2–3 years’ experience and further certification (e.g., ICB Bookkeeping Level 3 or short courses in Health Informatics), clerks may advance to Senior Billing Officer or Medical Claims Supervisor roles. Some transition into Health Information Management, Practice Administration, or internal audit functions—particularly within larger providers like Cimas Health Group or private hospital networks. Continuous learning through ZIMCHE-accredited CPD workshops strengthens promotion prospects.
What benefits are typically offered to Billing Clerks in Zimbabwean private healthcare organisations?
Standard benefits include 30 days’ annual leave, statutory sick leave, and full medical aid coverage (often including dependants) via the employer’s scheme—commonly Cimas or AAR. Most formal employers contribute to the National Social Security Authority (NSSA) pension fund, and some offer transport or meal allowances depending on location and organisational policy. Maternity/paternity leave follows Zimbabwe’s Labour Act provisions, with many health providers offering additional paid leave beyond statutory minimums.
How should I apply for this role, and what do Zimbabwean healthcare employers specifically look for in candidates?
Applications are usually submitted via email with a CV, certified academic certificates, and a brief cover letter addressed to the HR Manager—PDF format is preferred due to email limitations. Employers prioritise accuracy in past billing records, evidence of handling high-volume claims, and familiarity with Zimbabwean medical aid rules; references from previous healthcare employers carry significant weight. During interviews, candidates are often asked to demonstrate basic Excel proficiency and explain how they’ve resolved real claim rejections under local insurer guidelines.