View more
22 hours ago
Puma Energy is seeking a B2B Key Accounts Manager based in Harare, Zimbabwe.
The position is responsible for achieving financial objectives, managing key customer accounts, driving sales growth and profitability, and developing new business opportunities.
The role also involves managing sales operations, commercial strategies, customer relationships, sales talent and compliance with company standards.
The position is responsible for achieving financial objectives, managing key customer accounts, driving sales growth and profitability, and developing new business opportunities.
The role also involves managing sales operations, commercial strategies, customer relationships, sales talent and compliance with company standards.
Job Summary
- Employer: Puma Energy
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Sales
- Closing Date: 2026-10-24
Key Responsibilities
- Prepare annual budgets and ensure sales targets are achieved.
- Nurture and maintain strong customer relationships across commercial channels.
- Improve sales forecasting accuracy.
- Manage pricing, rebates, discounts and customer-related costs.
- Manage gross margins and customer credit, including reconciliations.
- Conduct customer business reviews and variance analysis.
- Profile and segment customers and manage national key accounts to accelerate sales and profit growth.
- Compile monthly business reviews and key performance indicators (KPIs).
- Manage contracts, assets and administration.
- Participate in developing General Trade sales strategies and new business models.
- Implement marketing strategies, promotions and commercial activities.
- Identify and develop business opportunities in the following sectors: Mining and Construction, Transport, Manufacturing, Civil and Infrastructure Construction, Government, Resellers
- Collect and report market intelligence, competitor activities and pricing strategies.
- Investigate and propose new business development opportunities.
- Manage capital expenditure, commitments and liquidations within the B2B sales area.
- Manage employees in accordance with company people management principles.
- Develop, coach and mentor team members.
- Promote a positive working environment that attracts and retains skilled employees and improves productivity.
- Ensure compliance with company HSSE and security standards.
- Adhere to applicable local by-laws, standards and legislation.
- Minimise risks to company assets and personnel.
- Ensure effective risk management and internal controls, including asset management.
Requirements
- A degree in Commercial Studies or Marketing.
- Specialised marketing courses.
- A minimum of three years of experience in a similar position.
- Proficiency in English and the local language.
- Mandarin language skills are an added advantage.
- Proficiency in Microsoft Office Suite applications.
How to Apply
To apply, please visit: trafigura.wd3.myworkdayjobs.com
REF Code: R-018861
About the Company
Puma Energy is a Swiss multinational mid- and downstream oil company, majority-owned by Singaporean company Trafigura.
Frequently Asked Questions
What qualifications or education do I need to become a B2B Key Accounts Manager at Puma Energy in Zimbabwe?
Most employers require a bachelor's degree in business, marketing, or a related field, plus at least 3-5 years of B2B sales experience. Professional certifications like IMM or CIM are highly valued in Zimbabwe's corporate sector.
What are the typical day-to-day responsibilities of a B2B Key Accounts Manager?
You will manage relationships with major corporate clients, negotiate fuel supply contracts, and ensure timely delivery and payment. Regular travel to client sites across Zimbabwe and reporting on sales targets are also core duties.
How does the work culture and employer expectations differ in Zimbabwe for this type of sales role?
Zimbabwean employers expect high personal accountability, strong relationship-building skills, and flexibility to work outside standard hours when clients need support. Networking and maintaining trust with decision-makers is critical to success.
What career progression opportunities exist for Key Accounts Managers in Zimbabwe's energy sector?
With proven performance, you can advance to National Sales Manager, Commercial Director, or regional roles covering Southern Africa. Some professionals transition into operations or supply chain leadership within multinational energy companies.
What benefits should I expect from a full-time sales role at a multinational company in Zimbabwe?
Standard benefits typically include medical aid, pension contributions, annual leave, and sometimes a company vehicle or fuel allowance. Multinationals like Puma Energy usually offer more structured packages than local firms, though specifics vary by employer.
How should I apply for a B2B Key Accounts Manager position, and what do Zimbabwean employers prioritize in candidates?
Apply through company career portals, LinkedIn, or reputable Zimbabwean job boards like Classifieds.co.zw. Employers prioritize candidates with proven track records in B2B sales, existing client networks, and strong financial acumen for managing large accounts.
