VACANCY
Key Duties & Responsibilities
- Customer Assistance and Sales Support
- Address customer concerns professionally, ensuring quick resolution
- Enhance customer satisfaction and improve customer retention
- Customer Relationship Management
- Utilize CRM tools to track customer preferences, manage follow-ups, and personalize car rental offers
- Customer Experience
- Collect and analyze customer feedback to refine sales strategies and improve service delivery
- Coordination
- Coordinate with sales support teams to ensure smooth business operations
- Office Administration
- Manage office resources to ensure efficient and organized operations
- Reporting
- Prepare daily, weekly, and monthly sales reports, highlighting business growth opportunities, operational challenges, and customer satisfaction metrics
Minimum Required Qualifications
- Diploma in Marketing
- Bachelor’s Degree in Sales, Marketing, or a Business-related field
Required Experience
- Minimum of 3 years’ experience in sales or customer service-oriented roles in the tourism sector
- Experience in the car rental business is an added advantage
- Candidates based in Victoria Falls are encouraged to apply.
Job Summary
More Information
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Job Application Details
APPLICATION DETAILS
How to Apply Send your CV and cover letter to: [email protected] Deadline: Friday, 13 June 2025
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