Job Summary
- Employer: Defcorp Security (Pvt) Ltd
- Job Type: Full-time
- Location: Mutare, Zimbabwe
- Category: Sales
- Closing Date: 2026-10-22
Key Responsibilities
- Manage daily administrative duties and maintain accurate records.
- Identify and pursue new business opportunities.
- Market the company’s services and products to potential clients.
- Follow up on leads, quotations, and prospective customers.
- Prepare reports.
- Maintain client databases.
- Perform basic accounting tasks, including invoicing, receipting, and updating stock
- Build and maintain strong relationships with existing and prospective clients.
- Assist with general office operations and customer service.
Requirements
- Applicants must be strictly based in Mutare.
- A qualification in Marketing, Business Administration, Sales, or a related field.
- Excellent communication, negotiation, and organisational skills.
- Good computer skills, including Microsoft Word and Excel.
- Previous experience in sales and administration will be an added advantage.
- Ability to work independently, meet targets, and deliver results.
- A proactive, professional, and customer-focused attitude.
How to Apply
Frequently Asked Questions
What qualifications or education do I need to apply for an Administration & Sales Personnel role at a Zimbabwean security company?
Most employers require at least 5 O-level passes including English and Mathematics, with a diploma or degree in Business Administration, Marketing, or a related field being advantageous. Proficiency in computer applications like Microsoft Office and experience with accounting packages such as Pastel or QuickBooks is often expected. Sales experience, even in informal sectors, can significantly strengthen your application.
What are the typical day-to-day responsibilities of an Administration & Sales Personnel in Zimbabwe?
You will handle client inquiries, prepare quotations and invoices, manage filing systems, and coordinate with security operations teams to ensure service delivery. Sales duties include prospecting new clients, conducting site assessments, and maintaining relationships with existing customers. Administrative tasks often extend to handling cash sales, banking, and supporting HR functions like leave records.
How does workplace culture and employer expectations differ in Zimbabwean companies like Defcorp Security?
Punctuality and respect for hierarchy are highly valued, with formal address of senior staff being standard practice. Employers expect flexibility, including willingness to work beyond contracted hours during emergencies or month-end reporting periods. Building personal relationships with colleagues and clients is considered essential for success in both administrative and sales functions.
What career progression opportunities exist for Administration & Sales Personnel in Zimbabwe's security sector?
With strong performance, you can advance to Sales Supervisor, Operations Manager, or Branch Administrator roles within three to five years. Some professionals transition into specialized areas like corporate account management or regional coordination. Pursuing professional certifications such as those from the Zimbabwe Institute of Management or IPMZ can accelerate promotion prospects.
What benefits are typically offered for full-time Administration & Sales positions in Zimbabwe?
Standard benefits usually include annual leave of around 21 days, sick leave, and public holidays as prescribed by the Labour Act. Larger established companies may offer medical aid schemes and pension contributions through NSSA or private funds, though smaller firms sometimes provide these only after probation. Sales roles frequently include performance-based incentives or commission structures.
How should I apply for this role and what do Zimbabwean employers look for in candidates?
Submit a concise CV with a cover letter highlighting relevant experience, certified academic certificates, and contactable references to the specified email or physical address. Employers prioritize candidates who demonstrate reliability, strong communication skills in both English and Shona, and a clean driver's license for client visits. Prepare for practical assessments such as spreadsheet tasks or mock sales presentations during the interview process.
