Job Expired
Our Client is looking for a Relationship Manager to build and preserve trusting relationships with its customers. They will rely on the Relationship Officer to find ways to outperform their competition and maintain their company’s positive image.
Duties And Responsibilities
Facilitating activities for SMEs for the year and tracking to ensure KPIs are achieved.
• Training of SMEs on various courses, e.g., Budgeting, Pitching, Proposal etc.
• Fostering partnership that generate value to SMEs.
• Generating sales leads and applying sales techniques to refer deals fast and effectively.
• Engaging SMEs to support the budget for new customers which is more than 50 a day.
• Developing and fostering a culture of innovation and continuous improvement to keep abreast of customers’ needs and expectations.
• Relationship management of clients by maintaining a regular contact and keeping abreast of developments of client operations and needs.
• Ensure service superiority by developing and fostering a superior service culture through quality circles, total quality management and adhering to service level agreements.
Qualifications And Experience
Business Degree or Equivalent
Over 5 years banking experience in retail at sales and relationship officer level
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset
More Information
- Job Application Details How To Apply Interested candidates to forward their CVs to [email protected] with the subject "Relationship Officer" Deadline 19 May 2021
- This job has expired!
Related Jobs
Latest Tenders Update
Subscribe to get daily job updates in your inbox
Like us on Facebook
- (SRHR) Thematic Lead (2)
- Accounting (264)
- Accounts Clerks (1)
- Administrative (272)
- Agents (1)
- Agriculture (40)
- Anaesthesiologist (1)
- Apprenticeship (7)
- Artisans (4)
- Arts (2)
- ASSISTANT (2)
- Attachment (51)
- Audit Assistants (1)
- Auditing (17)
- Bank Tellers (1)
- Banking (18)
- Biotech (2)
- Bookkeeper (2)
- BURSAR (1)
- Business Development (76)
- Business Development Managers (1)
- Business management (57)
- Call Centre (1)
- Carpentry (6)
- Cashier (1)
- Catering (13)
- Chancellor (1)
- Chef (31)
- Chief Executive Officer (1)
- Civil Engineering (3)
- Cleaning (3)
- Clerk (5)
- College Intakes (1)
- Communications (55)
- Construction (50)
- Consultancy (50)
- Consultant (6)
- CONTRACTOR (1)
- Control & Instrumentation Specialist (1)
- Control Officer (1)
- Controller (1)
- Cooks (22)
- COORDINATOR (2)
- Copywriter (1)
- Customer Relations (1)
- Customer Service (14)
- Data Capturers (1)
- Data Entry (2)
- DEAN (1)
- Designer (35)
- Developer (12)
- Director (5)
- DREAMS District Lead (1)
- Driver (152)
- Earth Moving Operators (3)
- Economics (18)
- Education (54)
- Electrician (29)
- Engineering (286)
- Executive (62)
- Farming (23)
- Finance (532)
- Fireman (1)
- Food Monitors (1)
- Food Technology (8)
- Gardener (3)
- GENERAL HAND (4)
- General work (79)
- Geographical Information System (1)
- Geological Technician (1)
- geologist (4)
- Graduate Trainee (69)
- Graduate Trainees (17)
- Graphic Designer (14)
- Guards (1)
- Health & Safety (39)
- Health Care (43)
- Health Care (1)
- Health Officer (1)
- Hospitality (23)
- Hotel & Catering (28)
- HR (104)
- Human Resources (156)
- ICT (3)
- Industrial Attachments (5)
- Information Officer (1)
- Information Technology (311)
- Innovation Officer (1)
- Insurance (20)
- Intern (2)
- Internship (94)
- Invoicing and Cash Transfers Officer (1)
- IT (34)
- Journalism (20)
- Journeyperson – Originator (1)
- Kubatana Jobs (91)
- Lab Technician (16)
- Laboratory (1)
- Landscapers (1)
- Lawyer (1)
- Lecturer (3)
- Lectureship (3)
- Lecturing (77)
- Legal (75)
- LEGAL SERVICES (1)
- Librarian (9)
- Library and Information (1)
- Loan Officer (1)
- Loan Officers (3)
- Logistics Management (40)
- Machine Operator (1)
- Machinery (3)
- Machinist (1)
- Management (186)
- Manager (3)
- Manufacturing (8)
- Marketing (463)
- Mechanic (46)
- Mechanics (26)
- Media (31)
- Medical (61)
- Medical Laboratory Scientist (1)
- Medical Laboratory Technicians (1)
- Mining (58)
- Monitoring & Evaluation (34)
- Monitoring and Evaluation (26)
- NGO (554)
- Nurses (81)
- Nursing Training Intake (7)
- Operations (31)
- Others (8)
- PA (58)
- Pharmacists (11)
- PLANNING OFFICER (1)
- Plumbing (5)
- Procurement (131)
- Production (1)
- Production Manager (2)
- Program Coordinator (1)
- Program Director (1)
- Programmer (2)
- Project Assistant (1)
- Project coordinator (1)
- Project Management (84)
- Project manager (1)
- Protection and Accountability Officers (1)
- Protection Officer (1)
- PROVINCIAL HEAD (1)
- Public Relations (9)
- Purchasing (54)
- Quantity Surveyor (11)
- Real Estate (27)
- Receptionist (3)
- Registrar (1)
- REPORTERS (1)
- Research (32)
- Retail Management (10)
- Risk And Insurance (1)
- Risk Management (36)
- Rural and Urban Planning (8)
- Sales (463)
- SALES EXECUTIVE (1)
- Sales Representatives (3)
- Scientist (1)
- Secretarial (143)
- Security (59)
- Security Guards (1)
- SHE (28)
- Shop Assistants (1)
- Social Behaviour Change Advisor (1)
- Social Services (312)
- Software Engineer (2)
- Sports (8)
- Stores (32)
- STORES CONTROLLER (1)
- Supervisor (14)
- Supply Chain (19)
- Surveying (6)
- Tailors (8)
- Teachers' Training (5)
- Teaching (107)
- Team Leader (4)
- Technical (21)
- Technical Advisor (1)
- Technician (55)
- Tenders (1)
- Till Operators (1)
- Tourism (5)
- Tourism and Hospitality (35)
- Trainee (16)
- Training (4)
- Training Officer (1)
- Translator (1)
- Transportation & Logistics (22)
- Travel Agency (3)
- Travel and Tourism (12)
- Videographer (1)
- Waiter /Waitress (15)
- WASH (1)
- Weighbridge Operator (1)
- Welders (7)
- Wildlife (2)
- Workshop (1)
- Writer (3)