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Terri Technologies operates a results-driven inbound and outbound call center supporting our growing portfolio of technology solutions. As demand for our services continues to expand, we are strengthening our call center leadership to drive revenue, optimize performance, and scale impact. We are seeking an experienced professional to join our team. We require a candidate with a proven track record of leadership and high-level performance. We are seeking a mid to senior-level Call Centre Manager a commercially minded professional who understands how to run, grow, and monetise a call centre operation.
Key Responsibilities
- Take ownership of outbound sales for Terri Technologies’ products and services
- Source, build, and work sales databases (this role is not dependent on pre-supplied leads)
- Identify opportunities, generate business, and close deals independently
- Use Terri Technologies’ systems, phones, and infrastructure to execute sales activity
- Design outbound calling strategies and sales approaches that convert
- Accurately track sales activity, pipelines, and outcomes in the CRM
- Train, coach, and onboard call centre agents as the operation grows
- Set basic performance standards and sales discipline within the call centre
- Drive a revenue-first culture focused on results, not hours worked
- Continuously improve call centre efficiency, scripts, and conversion rates
Requirements
- We require a candidate with a proven track record of leadership and high-level performance.
- We are seeking a mid to senior-level Call Centre Manager a commercially minded professional who understands how to run, grow, and monetise a call centre operation.
Salary
Commission based (Uncapped earning potential)
How to Apply
Send your CV and a short cover letter outlining your call centre and revenue experience to: [email protected] Closing date: 26 January 2026