CLIENT RELATIONSHIP OFFICER – Willbey Solutions (Pvt) Ltd 251 views

Responsibilities

Building and maintaining profitable relationships with key customers.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Reaching out to SMEs/companies through emailing and networking and various channels

Prospecting of corporate financial products/solutions to local SMEs or and companies
Manage and develop a portfolio of payday and SMEs loans customers with an aim to deepen and broaden relationships with our clients
Achieve various individual business targets and contribute to the team performance

Skills and Competences

Minimum degree holder
Minimum of 2 years sales experience in relationship management, preferably financial institutions.
Ability to work under pressure, with strong self–motivation
Strong communication, interpersonal and analytical skills
Time management skills
Relationship management skills and openness to feedback
Prior experience in working in a microfinance or a bank is a plus