Casual IT Officer 134 views

JOB DESCRIPTION

Reporting to: The Coordinator

Job summary

Create user solutions for the automation of work environment and maintenance of all ICT infrastructure

Duties and responsibilities

• Maintain existing software systems by identifying and correcting software defects;
• Install and maintain operating systems, database and applications;
• Create and maintain application databases on SQL Server and Oracle;
• Install and configure wireless networking equipment;
• Install, configure, and upgrade hardware and software for all computers, laptops and peripheral equipment;
• Provide consultation to clients (the youths) on applications, hardware troubleshooting, software and networking issues;
• Set up and maintain LAN and wireless routers systems for the Youths;
• Administer network and data security, including directory, organisation policy, firewalls, antivirus, email security, etc;
• Provide platforms and specialized applications program software to create, analyse, report, convert, or transfer data;
• Set up cost monitoring and reporting systems and procedures;
• Support applications such as MS Exchange, Office Suite and data mining (SPSS, OBIEE, STATA);
• Prepare estimates used by management for purposes of planning, organizing, and scheduling work;
• Perform hardware and systems preventive and corrective maintenance;
• Patch and update operating system, database and application platform;
• Writes system user manual and documentations; Identify training needs of system users;
• Provide training to new employees and other training sessions as required;
• Put up website and update it regularly.

Qualifications and experience

• Bachelor’s Degree in Information Technology, Computer Science or related field required;
• Industry certifications and memberships;
• A minimum of 2 years working experience;
• Expert in antivirus, firewall and anti-malware software’s regulation;
• Skilled in inter and intra-systems collective network maintenance;
• Expert in operational acceptance testing with new systems; Ability to maintain server infrastructure;
• Skilled in software related troubleshooting;
• Excellent IT, communication, leadership and management skills;
• Ability to fill multiple roles simultaneously;
• Proven track record of maintaining IT structural integrity;
• Operating Systems: Windows, Linux
• Malware detection and deletion;
• MS Server infrastructure