ICT OFFICER * 2 318 views

The Standards Association of Zimbabwe is looking for two ICT Officers with strong critical thinking and problem-solving capabilities to promote the use of ICT in enhancing the quality of service offered to SAZ Clients.

Duties And Responsibilities

• Administers and supports the Laboratory Information Management System and SAP system.

• Provides first line technical support for all employees.

• Provides support and troubleshooting for IT-related devices and software applications including, but not limited to: networking, wireless, mobile devices, software, and web applications;

• Train End Users in use of Equipment and Software.

• Works to continually improve business processes and streamline operational efficiency.

• Ensures IT Service availability by defining, analyzing, planning, measuring, and improving all aspects of the availability of IT services.

• Implements the IT strategy, digitization plan, ICT policies and procedures

• Ensures continuous and secure connectivity of branch networks (Wide Area Connectivity)

• Plans and implements disaster recovery and backup strategies.

• Identifies, monitors and treats risks associated with ICT systems

• Maintains the SAZ Website and social media platforms in liaison with Marketing department.

Qualifications And Experience

• A minimum of a Bachelor’s Degree in Computer Science or Information Technology or equivalent

• 3 years’ experience

• SAP and LIMS qualifications will be a distinct advantage.