The Pharmacy Dispensary Assistant supports the Pharmacist and Pharmacy Technician in the safe, efficient and accurate dispensing of medicines and other pharmaceutical products. The role involves receiving and preparing prescriptions, selecting and packaging medicines, maintaining stock levels, assisting with inventory control, and ensuring that the pharmacy is clean, organised and compliant with established pharmacy procedures and regulatory requirements. The position also provides professional and courteous assistance to patients and supports the pharmacy team in delivering quality patient care.
Job Summary
- Employer: stanneshospital
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Healthcare
- Closing Date: 2026-10-06
Key Responsibilities
- Ensures products are correctly grouped on shelves as per regulatory standards and requirements.
- Facilitates the correct labels and prices for medicines and products in the pharmacy.
- Ensures the correct dosage of medicine is weighted and packed.
- Advises customers of any possible side effects and precautions with dispensed drugs.
- Attends to customer queries regarding medication.
- Advises customers on suitable non-prescription medications.
- Creates and updates Patient Medical Records in accordance with data protection principles.
- Provides input into purchasing, as directed by the Pharmacist.
- Recognizes and reports problems in the dispensing process.
- Determines needs of the customers, providing assistance in finding general requirements.
- Assists customers with retail products and over the counter medication, providing basic patient counseling.
- Monitors stock levels and places requisitions when stock levels are low.
Requirements
- Certificate in Pharmacy Dispensary Assistance
- 5 O’ levels
- 6 months’ experience in a pharmacy.
- Attention to detail
- Good communication and personality skills.
- Knowledge of computer applications such as word processing and spreadsheets
- Organised.
How to Apply
Apply by email: recruitment@stanneshospital.co.zw
About the Company
St Anne's Hospital is a Roman Catholic health facility located in Harare, Zimbabwe.
Website: https://www.stanneshospital.co.zw/
Frequently Asked Questions
What qualifications or certifications do I need to become a Dispensary Assistant in Zimbabwe?
Most employers require a minimum of five O-Level passes including Mathematics, English, and Science. A certificate or diploma in Pharmacy Technology from institutions like Harare Polytechnic or Parirenyatwa School of Nursing is highly advantageous. Registration with the Pharmacy Council of Zimbabwe is typically required before practicing.
What are the typical day-to-day responsibilities of a Dispensary Assistant?
You will assist pharmacists in dispensing prescription medications, maintaining accurate stock records, and labeling medicines correctly. Daily tasks include inventory management, preparing simple formulations, and providing basic health information to patients under supervision. You must also ensure proper storage conditions and handle cash transactions where applicable.
How does the work culture and employer expectations differ in Zimbabwean healthcare settings?
Punctuality and professionalism are highly valued, with most hospitals expecting staff to work rotational shifts including weekends and public holidays. Hierarchical respect is important—you will report to senior pharmacists and must follow strict protocols. Dress codes are formal, and maintaining patient confidentiality is absolutely non-negotiable under Zimbabwean medical ethics standards.
What career progression opportunities exist for Dispensary Assistants in Zimbabwe?
With experience, you can advance to Senior Dispensary Assistant or pursue further studies to become a fully qualified pharmacist through university programs. Some professionals transition into hospital administration, pharmaceutical sales, or regulatory roles with the Medicines Control Authority of Zimbabwe. Continuous professional development through the Pharmaceutical Society of Zimbabwe opens additional pathways.
What benefits should I realistically expect from a full-time Dispensary Assistant position?
Standard benefits typically include annual leave as prescribed by the Zimbabwe Labour Act, limited medical aid coverage, and participation in the National Social Security Authority pension scheme. Housing and transport allowances vary significantly by employer and location. Private hospitals generally offer more comprehensive packages than public institutions, though public sector jobs provide greater job security.
How do I apply for Dispensary Assistant positions, and what do Zimbabwean employers prioritize?
Submit a detailed CV with certified copies of academic and professional certificates directly to hospital HR departments or through advertised channels in local newspapers and online job boards. Employers prioritize candidates with practical experience, strong references, and demonstrated reliability. Including a cover letter that highlights your understanding of pharmaceutical ethics and patient care will strengthen your application.
