Job Summary
- Employer: LANCET CLINICAL LABORATORIES
- Job Type: Contract
- Location: Harare, Zimbabwe
- Category: Administrative
- Closing Date: 2026-10-10
Key Responsibilities
- Seeking authorisation from medical aids
- Compiling and verifying claims
- Ensuring accurate and timeous submission of documentation to support smooth service delivery to patients and clients
Requirements
- Credit Control/Accounting qualification (minimum diploma level)
- At least two (2) years’ work experience in a similar position
- Pay attention to detail
- Computer Literacy
- Knowledge of healthcare billing procedure, documentation, and industry standards
How to Apply
Phone: +263 8677 006365, +263 772 143130
About the Company
Lancet Clinical Laboratories is a premier provider of pathology and clinical laboratory services within Zimbabwe, operating as a key part of the larger Lancet Laboratories group headquartered in South Africa. The company offers an extensive array of diagnostic tests, from routine to highly specialized, catering to medical practitioners, hospitals, and corporate clients across the nation. With a strong presence in major Zimbabwean cities like Harare and Bulawayo, Lancet Clinical Laboratories plays a critical role in supporting healthcare delivery. Established as part of Africa's largest private medical laboratory network, it upholds rigorous quality standards, often evidenced by international accreditations, ensuring reliable and accurate test results for its Zimbabwean clientele.
Quality is in our DNA.
Website: https://www.lancet.co.zw/
Frequently Asked Questions
What qualifications or education do I need to become an Authorisation Clerk at a clinical laboratory in Zimbabwe?
Most employers require at least 5 O-Level passes including English and Mathematics, with a diploma or certificate in Medical Records, Health Information Management, or Business Administration being advantageous. Some laboratories may accept relevant work experience in healthcare administration in lieu of formal qualifications. Computer literacy, especially proficiency in Microsoft Office and laboratory information systems, is typically essential.
What are the typical day-to-day responsibilities of an Authorisation Clerk in a Zimbabwean clinical laboratory?
You will verify patient details and medical aid information, process laboratory test authorisations, and liaise with medical aid societies to confirm coverage. The role involves data entry, filing, and resolving discrepancies in patient records while maintaining strict confidentiality. You may also handle cash payments and generate daily reports for management.
How does the local work culture and employer expectations differ in Zimbabwe's healthcare sector?
Punctuality and reliability are highly valued given the critical nature of healthcare services, with many laboratories operating six days a week. Employers expect strong interpersonal skills when dealing with anxious patients and strict adherence to confidentiality protocols under the Health Professions Act. Dress codes are typically formal or corporate, and hierarchical respect for senior staff and medical professionals is important.
What career progression opportunities exist for an Authorisation Clerk in Zimbabwe's laboratory or healthcare sector?
With experience, you can advance to Senior Authorisation Clerk, Medical Aid Liaison Officer, or Patient Services Supervisor roles. Pursuing further qualifications in Health Information Management or Healthcare Administration can open doors to hospital administration or laboratory management positions. Some clerks transition into medical sales, pharmaceutical administration, or health insurance coordination roles.
What benefits are typically offered for fixed-term contract positions in Zimbabwean clinical laboratories?
Benefits vary by employer but commonly include prorated annual leave, limited medical aid coverage, and statutory pension contributions through NSSA. Fixed-term contracts may not include all permanent staff benefits, so it is important to clarify terms before signing. Some private laboratories offer performance bonuses or transport allowances depending on the contract duration and level.
How should I apply for an Authorisation Clerk position, and what do Zimbabwean employers look for in applications?
Submit a concise CV with certified copies of certificates, national ID, and a cover letter highlighting relevant administrative or healthcare experience to the specified email or physical address. Employers prioritise candidates with prior medical aid processing knowledge, strong attention to detail, and verifiable references from professional settings. Following up within two weeks demonstrates initiative, which is appreciated in Zimbabwe's competitive job market.
