Job Summary
- Employer: empowerbank
- Job Type: Full-time
- Location: Bulawayo, Zimbabwe
- Category: Banking
- Closing Date: 2026-09-28
Key Responsibilities
- Identify potential clients
- Receives Loan applications.
- Conducting loan assessment and recommends
- Preparing of loan contracts and facilitating the signing process by the clients.
- Maintain updated records of loans.
- Loan disbursements
- Identifying business opportunities.
- Sells Bank products ie Bancassurance, account opening, MPOS machines etc
- Manage loan client relationship Management
- Daily loan repayment collection
- Serving of demand letters to delinquent loans
- Monitoring own loan portfolio
- Training clients on proposal writing and business management.
- Opening of saving accounts
Requirements
- Degree in Banking & Finance , Agriculture or related Business degree
- Three years’ experience as Loans Officer in a banking or microfinance sector
- Clean Driver’s licence is a MUST
- Knowledge of Ndebele language an added advantage
- Candidates in Bulawayo and Midlands provinces are encouraged to apply
How to Apply
About the Company
EmpowerBank Limited is a dedicated microfinance institution operating across Zimbabwe, wholly owned by the Government through the Ministry of Youth, Sport, Arts and Recreation. Launched in June 2018 by President E.D. Mnangagwa, the bank was established to champion financial inclusion for previously underserved segments of the population. It primarily focuses on empowering Zimbabwean youth and women by providing accessible and affordable financial solutions. EmpowerBank aims to facilitate economic participation and growth, particularly for those who have historically faced barriers to traditional banking services. This commitment supports national development goals by fostering entrepreneurship and job creation within communities throughout Zimbabwe.
Empowering your dreams.
Frequently Asked Questions
What qualifications or education do I need to become a Loans Officer at a bank in Bulawayo?
Most banks in Zimbabwe require a minimum of a Diploma in Banking, Finance, Accounting, or Business Studies from recognized institutions like IMM, ZOU, or local universities. A Bachelor's degree in Commerce or Banking and Finance is increasingly preferred, and professional certifications such as ACCA, CIS, or Institute of Bankers Zimbabwe (IBZ) qualifications strengthen your application.
What are the typical day-to-day responsibilities of a Loans Officer in Zimbabwe?
You will assess loan applications, conduct credit checks and background verifications, evaluate collateral such as title deeds or payslips, and prepare credit proposals for approval committees. You also maintain client relationships, ensure compliance with RBZ regulations, and follow up on repayments while managing non-performing loans.
How is the work culture for bank employees in Bulawayo, and what expectations should I have?
Banking in Bulawayo follows formal corporate culture with emphasis on punctuality, professional dress, and strict adherence to confidentiality and RBZ compliance standards. Expect regular targets for loan disbursements and portfolio quality, with performance reviews tied to meeting monthly or quarterly KPIs.
What career progression opportunities exist for Loans Officers in Zimbabwe's banking sector?
With strong performance, you can advance to Senior Loans Officer, Credit Analyst, Branch Credit Manager, or Regional Lending Manager within three to five years. Some professionals transition into risk management, business development, or executive roles like Head of Credit or Chief Operations Officer.
What benefits typically come with a full-time Loans Officer position at Zimbabwean banks?
Standard benefits usually include medical aid cover, pension or retirement contributions, annual leave of around 21 days, and sometimes performance bonuses or staff loans at concessionary rates. Specific packages vary by employer and are often negotiated based on experience and qualifications.
How should I apply for a Loans Officer role, and what do Zimbabwean banks look for in candidates?
Apply through official company websites, LinkedIn, or local job portals like Classifieds.co.zw and newspapers; ensure your CV highlights relevant banking experience, credit analysis skills, and proficiency with banking software. Employers prioritize candidates with proven sales ability, strong numerical skills, integrity, and local market knowledge of Bulawayo's business environment.
