Job Summary
- Type: full-time
- Location: Kwekwe
- Category: Sales
- Closing Date: 2026-09-19
Key Responsibilities
- Attend to customers and provide professional tyre advice.
- Identify customer requirements and recommend suitable tyres and related products.
- Prepare quotations, invoices and sales documentation.
- Process customer orders and sales accurately.
- Systematically keep enquiry records, follow up on customer enquiries and potential sales.
- Build a customer database as well as maintain excellent customer relationships.
- Promote tyres, tubes, batteries and other automotive products.
- Assist with stock management and maintain accurate product information.
- Contribute to achieving branch sales targets.
Requirements
- Previous experience in tyre sales, automotive sales or countersales will be an advantage.
- Knowledge of tyre sizes, applications and basic tyre terminology.
- Excellent communication and customer service skills.
- Strong sales ability and a customer-focused approach.
- Good numerical and computer skills. SAP knowledge is an added advantage.
- Honest, reliable, organised and able to work under pressure and minimal supervision.
- Ability to work effectively as part of a team.
How to Apply
About the Company
National Tyre Services, operating as ntsgroup in Zimbabwe, is one of the country's pioneer tyre brands. The company provides tyre sales and related automotive services to customers across Zimbabwe. It maintains a commercial presence through its website and contact channels, serving the local market. National Tyre Services continues to operate as an established name within Zimbabwe's automotive sector.
One of Zimbabwe's pioneer tyre brands and automotive service providers.
Website: https://www.ntsgroup.co.zw/
Frequently Asked Questions
What qualifications or certifications do I need to become a Tyre Countersales Person in Zimbabwe?
Most employers require at least 5 O-Level passes including English and Mathematics, with a relevant sales or marketing certificate being an added advantage. A clean class 4 driver's licence is often preferred because you may need to move vehicles or assist with tyre checks.
What are the common day-to-day responsibilities for this role?
You will typically greet customers at the counter, identify the correct tyre size and type for their vehicle, and prepare quotations or invoices. The job also involves checking stock levels, liaising with fitters in the workshop, and following up on customer orders or payments.
What is the local work culture and what expectations do Zimbabwean employers have for counter sales staff?
Employers expect punctuality, neat presentation, and the ability to work under pressure during busy periods such as month-end or before holidays. Strong customer service in English and local languages like Shona or Ndebele is highly valued because building repeat business depends on trust and clear communication.
What career progression can I realistically expect from a Tyre Countersales Person position?
With consistent sales performance and product knowledge, you can progress to senior counter sales, branch supervisor, or assistant branch manager roles. Some people also move into fleet account management or tyre technical sales after gaining experience with commercial and passenger tyre brands.
What typical benefits should I expect, such as leave, medical aid, or pension?
Full-time counter sales roles in Zimbabwe commonly include paid annual leave, sick leave, and sometimes a basic medical aid contribution depending on the employer. Many established companies also offer a pension or NSSA contribution, and some provide a small monthly allowance or commission on top of the basic salary.
How do I apply and what do employers in Zimbabwe look for in a strong applicant?
You should submit a concise CV with a clear summary of your sales or customer service experience, plus certified copies of your qualifications. Employers look for candidates who can show product knowledge, honesty in handling cash, and a willingness to learn tyre specifications for cars, SUVs, and light trucks.