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Sunset Gardens is looking for a professional, organized, and customer-focused Administrator to join our team. If you have a passion for hospitality, strong administrative skills, and thrive in a fast-paced environment that blends leisure operations with wedding and event coordination, we’d love to hear from you.
Job Summary
- Type: full-time
- Location: Harare
- Category: Hospitality
- Closing Date: 2026-09-07
Key Responsibilities
- Front-of-house & Customer Service
- Bookings & Scheduling
- Administrative & Financial Duties
- Sales & Event Growth
- Event Coordination Support
- Health, Safety & Compliance
- Marketing & General Office Support
Requirements
- Minimum of 3 years’ experience in the hotel and tourism industry
- Degree or Diploma in Hospitality management, Tourism and Hospitality or a related field
- Strong knowledge of tourism industry statutory compliance
- Excellent organizational, communication, and customer service skills
- Ability to multitask and coordinate between leisure operations and wedding events
- Good references required
- Valid Class 4 Driver’s Licence (clean record)
How to Apply
Apply by email: [email protected]
About the Company
Sunset Gardens and Lagoon is an established entity operating within Gweru, Zimbabwe. Located precisely on Pleasant Road in Harben Park, this establishment positions itself as a unique venue. It is primarily dedicated to offering experiences where nature and culture converge, a concept central to its identity. This Zimbabwean enterprise aims to provide a distinctive setting for visitors seeking such harmonious interactions.
Where Nature and Culture come together.
Website: https://sunsetgardensandlagoon.com/
Frequently Asked Questions
What qualifications or education are typically required for an Administrator – Sunset Gardens role in Zimbabwe?
Most employers expect at least a diploma or certificate in hospitality management, business administration, or a related field. Relevant work experience in hotel or resort administration, preferably 1–2 years, is often required. Some may also accept a bachelor’s degree with proven administrative skills.
What are the common day‑to‑day responsibilities of an Administrator at Sunset Gardens?
You will oversee front‑desk operations, manage guest check‑ins and check‑outs, and coordinate housekeeping and maintenance schedules. Handling reservations, processing payments, and maintaining accurate records are also key duties. Additionally, you may assist with staff rosters, handle guest inquiries, and ensure compliance with health and safety standards.
What is the typical work culture and what expectations do Zimbabwean employers have for this role?
Employers value punctuality, a courteous and professional demeanor, and the ability to work well in a team‑oriented environment. Flexibility to work shifts, including weekends and public holidays, is commonly expected. Demonstrating initiative in problem‑solving and maintaining a high standard of guest service are important traits.
What career progression or growth paths are available for an Administrator in the hospitality sector in Zimbabwe?
With experience, you can advance to senior administrative roles such as Front Office Manager or Assistant Hotel Manager. Further development may lead to positions like Hotel Manager or Operations Manager, especially if you pursue additional training or certifications. Some professionals also move into specialized areas like revenue management or events coordination.
What benefits are usually offered to administrators in Zimbabwean hospitality jobs?
Typical benefits include paid annual leave, sick leave, and public holiday entitlements as per the Labour Act. Many employers provide medical aid contributions or access to a company health scheme, and some offer pension or provident fund contributions. Additional perks may include staff meals, uniform allowances, and discounted accommodation or meals at the property.
How should I apply for an Administrator – Sunset Gardens position and what do Zimbabwean employers look for in applicants?
Submit a clear CV highlighting relevant hospitality or administrative experience, along with a concise cover letter that mentions your availability for shift work and any certifications you hold. Employers often look for strong communication skills, proficiency with reservation software (e.g., Opera, Fidelio), and a proven track record of guest satisfaction. Preparing for an interview by practicing responses to scenario‑based questions about handling complaints or managing busy periods can improve your chances.