View more 13 minutes ago
We are a growing automotive fitment centre specializing in batteries, tyres, and vehicle fitment /repair services. We are seeking a highly motivated, organized, and customer-focused individual to join our team as a Sales and Administration Officer.
Job Summary
- Type: full-time
- Location: Harare
- Category: Sales
- Closing Date: 2026-07-25
Key Responsibilities
- Attend to walk-in customers and provide excellent customer service.
- Promote and sell batteries, tyres, and vehicle fitment and repair services.
- Undertake periodical field sales activities.
- Prepare quotations, invoices, and receipts using company systems.
- Process daily sales transactions and ensure accurate cash handling.
- Maintain proper filing of sales and administrative documents.
- Manage stock records and perform stock counts.
- Handle customer queries, complaints, and after-sales follow-ups
- Support branch operations and ensure smooth day-to-day running
- Coordinate with technicians and fitters to ensure efficient service delivery
- Prepare ad-hoc, weekly and monthly branch sales , stock and cash reports.
Requirements
- Diploma or Certificate in Sales, Marketing, Business Administration, or related field
- At least 3 years’ experience in sales and administration (automotive industry is an added advantage)
- Strong knowledge of batteries, tyres, or motor spares is highly desirable
- Proficiency in computer systems (e.g. invoicing systems, Pastel, MS Office)
- Good communication and inter-personal skills
- Strong attention to detail and organizational skills
- Ability to work under pressure in a fast-paced environment
- Honest, reliable, and customer-oriented
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What qualifications or experience are typically required for a Sales and Administration Officer at a fitment centre in Zimbabwe?
Most employers look for at least a diploma in sales, marketing, business administration, or a related field. Practical experience in customer service, sales, or an administrative role, especially within the automotive or retail sector, is highly valued.
What are the common day-to-day responsibilities for this role in a Zimbabwean fitment centre?
You'll typically manage customer inquiries, process sales orders for tyres, batteries, or vehicle accessories, and handle administrative tasks like invoicing and stock tracking. Expect to assist with scheduling fitments, maintaining customer records, and ensuring a smooth customer experience.
What is the typical work culture like in a Zimbabwean fitment centre, and what are the key expectations?
The culture often emphasizes customer service excellence, efficiency, and teamwork, sometimes operating in a fast-paced environment. Employers expect reliability, proactivity in sales, strong communication skills, and a willingness to learn about new products.
What are the realistic career progression opportunities for a Sales and Administration Officer in Zimbabwe?
Successful officers can advance to roles like Sales Team Leader, Branch Manager, or specialize further in sales or operations within the automotive retail industry. Acquiring additional technical or business qualifications can also open doors to more senior management positions.
What kind of benefits can one typically expect from a Sales and Administration Officer role in Zimbabwe?
Standard benefits often include annual leave, sick leave, and sometimes a contribution towards medical aid or a pension fund. Performance-based incentives or commissions are also common, particularly for sales-focused aspects of the role.
How should one apply for this role in Zimbabwe, and what do employers typically look for in an application?
Applications usually involve submitting a detailed CV and cover letter outlining relevant experience and skills. Employers prioritize candidates with strong sales acumen, administrative efficiency, excellent communication skills, and a genuine passion for customer service.