Job Summary
- Employer: The Best Car Rental
- Job Type: Full-time
- Location: Bulawayo, Zimbabwe
- Category: Administration
- Closing Date: 2028-09-20
Key Responsibilities
- Manage day-to-day communication with suppliers, ensuring timely delivery of vehicles and operational support
- Act as the main contact for supplier partners and internal teams, ensuring timely communication and issue resolution
- Maintain supplier accounts and service records, with accurate CRM data and performance reports
- Negotiate pricing, service terms, and contracts to ensure cost-effective and reliable supply
- Apply basic accounting/bookkeeping skills to track supplier invoices, reconcile accounts, and support finance reporting
- Proactively gather feedback from suppliers and clients, document insights, and initiate service recovery measures when required
- Maintain high retention of supplier partnerships and client satisfaction through professionalism and consistent follow-up
- Support sales and operations teams by ensuring supplier commitments align with client expectations
- Prepare supplier and client service reports, escalating complex issues appropriately
- Identify new suppliers, assess capabilities, and support onboarding processes
- Ensure compliance with company policies, service-level agreements, and operational standards
- Represent the company professionally in supplier meetings, industry events, and PR engagements
Requirements
- 1-3 years’ experience in supplier engagement, client services, or account management
- A Commercial Diploma/Degree, or related field
- Experience in car rentals, premium hospitality, or corporate services is highly advantageous
- Excellent communication, negotiation, and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to work under pressure and manage multiple supplier and client requests simultaneously
- Computer literacy and familiarity with CRM systems and basic accounting tools
- PR and stakeholder engagement skills to represent the company effectively
How to Apply
About the Company
The Best Car Rental operates in Zimbabwe, offering vehicle hire services with a focus on handling the country's challenging road conditions. Based on its official website, the company positions itself as a reliable option for navigating everything from Harare's busy streets to rougher terrain. It presents a commitment to rising to the challenge when Zimbabwe's roads test drivers. The business maintains an online presence and appears oriented toward customers needing durable transport solutions across the country.
Comfort in the Rough
Website: https://thebest.co.zw/
Frequently Asked Questions
What qualifications or education do I need to become a Supplier Liaison Officer in Zimbabwe?
Most employers require a Diploma or Degree in Business Administration, Supply Chain Management, or a related field. Professional certifications like CIPS (Chartered Institute of Procurement and Supply) are highly valued. Practical experience in procurement or vendor management is often preferred even at entry level.
What are the typical day-to-day responsibilities of a Supplier Liaison Officer?
You will negotiate contracts with vehicle suppliers, monitor service delivery standards, and resolve disputes between the company and rental partners. Daily tasks include processing supplier invoices, conducting performance reviews, and ensuring fleet availability meets customer demand. You also coordinate with operations teams to address supply gaps promptly.
How does workplace culture in Zimbabwe affect this role?
Zimbabwean workplaces value respect for hierarchy and formal communication, especially when dealing with established suppliers. Building personal relationships through face-to-face meetings is crucial for successful negotiations. Punctuality and professional dress are expected, though flexibility is needed given occasional infrastructure challenges like power outages.
What career progression opportunities exist for Supplier Liaison Officers in Zimbabwe?
With experience, you can advance to Procurement Manager, Supply Chain Director, or Operations Manager roles. Some professionals transition into consultancy or start their own logistics businesses. Continuous upskilling in digital procurement tools enhances promotion prospects significantly.
What benefits are typically offered for this role in Zimbabwe?
Standard benefits usually include annual leave, medical aid contributions, and pension scheme membership through NSSA or private providers. Some companies offer fuel allowances or vehicle loans given the automotive sector context. Benefits vary considerably between established firms and smaller operators.
How should I apply for a Supplier Liaison Officer position, and what do Zimbabwean employers look for?
Submit a concise CV with a cover letter highlighting negotiation experience and supplier relationship management skills. Employers prioritize candidates with strong communication abilities, integrity, and proven problem-solving in local business contexts. Prepare for practical assessments and reference checks, as trustworthiness is critical in procurement roles.
