Job Summary
Our organization is seeking to employ a Service Station Site Supervisor to provide Supervision to filling station personnel and activities on-shift in order to achieve or exceed sales.
The incumbent will be responsible for the overall supervision of the Service Station

Duties And Responsibilities
Reporting to the Operations Manager, the incumbent’s duties include:
General
• Supervising Shop and fuel attendants to ensure they conduct their duties in accordance with company requirements.
• Supervise, train and assist employees
• Attending to customer complaints.
• Ensuring site is always clean and reporting any problems encountered with the facilities.
• Promoting and enforcing safe practices on the site in line with the Company’s Health Safety, Security and Environment (HSSE) Policy.
• Ensuring excellent customer engagement and service delivery at the selling points.
• Leading, motivating, supervising, and providing support to the team on shift.
• Training and coaching forecourt attendants in all aspects of site operations.

Forecourt & LPG
• Achieve targets for LPG, Blend and Diesel
• Receipt of fuel into the site storage tanks.
• Checking daily fuel and cash movements records to ensure they are in balance.
• Ensuring regular and full banking of receipts.
• Reconciling fuel sales and stocks.
• Monitoring stock levels and re-ordering as necessary to ensure site does not run out of fuel.
• Daily stock and sales reconciliation and reporting.
• Ensuring execution of all daily service station operations to the highest standards.
• Maintaining the highest level of housekeeping on the site and conducting compliance checklists.
• Conducting spot checks on forecourt /shop cashiers.
Shop
• Develop and maintain a schedule for employees and promotions centred on holiday sales and other cycles.
• Seek ways to better promote the store, the product line and service within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
• Perform sales floor work such as greeting and assisting customers,
• Checking shelf stock and
• Ensure compliance with all applicable laws i.e. licenses, health regulations etc.
• directing the restocking.
• manage staff, organize staff meetings, and perform other related duties that ensure the successful running of the store.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.

Other
• Assisting senior management with their daily reporting

Qualifications And Experience
• Must have a minimum of Five O-Levels (including Maths and English), and A Level passes and any tertiary qualification e.g. National Certificate, Diploma or Degree related to retail Management, sales & marketing, accounting for business management
• Experience working in a fuel station an added advantage.
• Must be able to work with minimum supervision.
• A clean class 4 driver’s license.