A local company in the Manufacturing and Sale of Agricultural, Mining & Industrial Equipment is looking for a Showroom Supervisor.

Job Summary

Type: full-time
Location: Mutare
Category: Sales
Closing Date: 2026-06-19

Key Responsibilities

Explaining key product features to customers
Pushing sales volumes
Keeping proper and up to date records for sales, expenses, creditors and debtors
Customer care
Taking customer feedback and resolving customer complaints
Team leading
Making sure that all products leaving showroom are tested before delivery
Carrying out site visits
Keeping company documents
Project planning and execution

Requirements

5 ‘O’ Levels including English, Science / Maths or Accounts
Certificate / Diploma in Electrical Engineering, Plumbing, or any related field.
Good communication Skills.
Ability to use Microsoft Word and Excel
Ability to work under pressure
Leading and motivating team members
Ability to make decisions
A driver’s license and knowledge of solar, mining and agricultural products is an added advantage.
Applicants must be aged between 23 – 30 years.

How to Apply

HAND DELIVERED TO: GSB SUNHINE BAZAARS SIMON MAZORODZE HARARE
SEND CV TO: +263 718 647 091

Frequently Asked Questions

What qualifications and experience are typically required for a Showroom Supervisor role in Zimbabwe?

Typically, employers look for a diploma or degree in Sales, Marketing, Business Management, or a related field. Significant previous experience (3-5 years) in retail sales, customer service, or a supervisory role within a showroom environment is often essential, along with a proven track record in meeting sales targets. Strong product knowledge and leadership skills are highly valued.

What are the common day-to-day responsibilities of a Showroom Supervisor?

A Showroom Supervisor typically manages daily showroom operations, ensuring an inviting display and overseeing sales staff to achieve targets. This includes assisting customers, handling inquiries, processing sales, and ensuring stock levels are maintained. Supervisors also focus on team coaching, performance monitoring, and resolving customer complaints efficiently, reflecting a strong service culture.

What is the typical work culture and what are the expectations for a Showroom Supervisor in Zimbabwe?

The work culture often emphasizes professionalism, respect, and a strong customer-centric approach, with a focus on building lasting client relationships. Expectations include strong leadership, initiative, reliability, and the ability to adapt to varying market conditions and customer needs. Punctuality, a positive attitude, and effective teamwork are highly valued in the Zimbabwean retail sector.

What are the realistic career progression paths for a Showroom Supervisor in Zimbabwe?

A Showroom Supervisor can realistically progress to roles like Sales Manager, Branch Manager, or Area Manager within the retail or distribution sector. Further specialization into merchandising or product management roles is also possible, leveraging their product knowledge and sales experience. Gaining additional qualifications and consistently exceeding targets will significantly enhance these growth opportunities.

What typical benefits can a Showroom Supervisor expect in Zimbabwe?

Typical benefits often include statutory leave entitlements such as annual leave, sick leave, and maternity leave, as per Zimbabwean labor laws. Some employers may offer medical aid contributions and, less commonly, pension schemes, particularly with larger or more established companies. Performance-based incentives or commissions are also common to motivate sales achievement.

How should I apply for a Showroom Supervisor role, and what do Zimbabwean employers look for during the application process?

Applications typically involve submitting a well-structured CV and a concise cover letter highlighting relevant sales and supervisory experience. Employers look for a strong track record of achieving sales targets, excellent communication and leadership skills, and a professional demeanor. Demonstrating a good understanding of customer service principles and product knowledge specific to the industry is also highly advantageous.