Job Summary
- Type: full-time
- Location: Gweru
- Category: Sales
- Closing Date: 2026-07-08
Key Responsibilities
- Greet and assist customers, identifying their needs and recommending suitable products.
- Promote and sell ICT equipment, accessories, and stationery items.
- Maintain product knowledge to explain features, benefits, and usage to customers.
- Handle cash, card, and digital transactions accurately.
- Ensure shelves are stocked, displays are attractive, and inventory is well managed.
- Prepare sales reports and update records daily.
- Resolve customer queries and complaints professionally.
- Support marketing initiatives such as promotions and product launches.
Requirements
- Marketing degree/ Diploma or any relevant qualifications
How to Apply
About the Company
Firstpack (Pvt) Ltd stands as a prominent manufacturer within Zimbabwe's vital packaging sector, primarily producing high-quality corrugated packaging solutions. Operating from its base in Mutare, the company serves a diverse clientele across various industries by supplying essential items like corrugated boxes, specialized fruit cartons, and robust industrial packaging. Firstpack's commitment to delivering reliable and sustainable packaging is crucial for supporting agricultural and industrial value chains throughout Zimbabwe. As a significant employer and contributor to the regional economy, the company plays a pivotal role in the supply chain. It consistently seeks to innovate its offerings to meet the evolving demands of the Zimbabwean market.
Zimbabwe's premier manufacturer of corrugated packaging and cartons.
Frequently Asked Questions
What qualifications or experience are typically required for a Shop Sales Person role in Zimbabwe?
Most employers in Zimbabwe prefer candidates with at least 5 O-levels, including English and Mathematics, or a relevant certificate in sales or marketing. Prior experience in a retail or sales environment is highly advantageous and often a key requirement for securing such a position.
What are the common day-to-day responsibilities for a Shop Sales Person in Zimbabwe?
Daily tasks involve assisting customers, demonstrating products, processing sales transactions using a POS system, and maintaining a tidy and well-stocked sales floor. You will also be responsible for achieving sales targets and providing excellent customer service.
What is the typical work culture and what are employers' expectations for a Shop Sales Person in Zimbabwe?
Employers expect punctuality, a strong work ethic, and a customer-focused approach, often requiring flexibility with working hours, including weekends and public holidays. Professionalism, respect for colleagues, and adherence to company policies are highly valued in the Zimbabwean workplace.
What are the realistic career progression opportunities for a Shop Sales Person in Zimbabwe?
With good performance, a Shop Sales Person can advance to a Senior Sales Assistant, Team Leader, or even a Store Supervisor/Manager role within the retail sector. Further growth might involve moving into merchandising, stock control, or regional sales management within a larger retail chain.
What kind of benefits can a Shop Sales Person typically expect in Zimbabwe?
Standard benefits often include statutory leave entitlements such as annual, sick, and maternity leave as per Zimbabwean labor laws. Some employers may offer basic medical aid contributions, staff discounts, or a performance-based commission structure in addition to the basic salary.
What should a job seeker in Zimbabwe focus on when applying and what do employers look for?
When applying, highlight your customer service skills, sales experience, and ability to meet targets on your CV and cover letter. Employers in Zimbabwe seek candidates who are reliable, presentable, articulate, and possess a positive attitude towards sales and customer engagement.