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The Bank is inviting applications from suitably qualified and experienced candidates to fill the positions of Relationship Managers within the following departments:
1. Corporate & Investment Banking
2. Commercial Banking.
The incumbents will be responsible for client relationship to achieve set sales targets and wallet share growth and ensure sustained business growth and profitability in the assigned customer segments. Growth in liabilities (deposits) and assets is a key deliverable. To sell, cross-sell and deliver excellent sales and service of the bank’s products and services while building long-term profitable customer relationships.
1. Corporate & Investment Banking
2. Commercial Banking.
The incumbents will be responsible for client relationship to achieve set sales targets and wallet share growth and ensure sustained business growth and profitability in the assigned customer segments. Growth in liabilities (deposits) and assets is a key deliverable. To sell, cross-sell and deliver excellent sales and service of the bank’s products and services while building long-term profitable customer relationships.
Job Summary
- Type: full-time
- Location: Harare
- Category: Banking
- Closing Date: 2026-06-04
Key Responsibilities
- Deliver set targets for deposits, risk assets, transactions and revenues.
- Effective portfolio management.
- Target assigned customer segments to develop and generate profitable sales.
- Grow customer product cross sell ratio.
- Track and maintain allocated performance records including sales tracker, deposits, risk assets, provisions, income and other relevant performance indicators.
- Maintenance of credit files.
- Compliance with Corporate Banking Credit Policies and Procedures.
- Provision of cover for other relationship managers in their absence.
- Ensure customer compliance with operations and credit KYC requirements, anti-money laundering measure and other controls in place.
- Develop strong internal relationships to support successful serving of customers.
- Advise customers on changes in internal and external policies and regulations.
- Own and lead customer complaints and resolution processes in conjunction with Analysts.
- Share knowledge and best practices with team members.
- Portfolio NPL did not exceed 3%.
- Operations losses to be below 0.3%.
Requirements
- Bachelor’s degree in finance or related field.
- Account Relationship Experience.
- Portfolio Management Experience.
- Knowledge of Credit Processes and Procedures
- Supervisory skills.
How to Apply
Interested candidates should submit their applications together with detailed CVs to: [email protected] no later than 11:59 p.m. on 4 June 2026.
About the Company
Ecobank, whose official name is Ecobank Transnational Inc. (ETI), is a pan-African banking conglomerate, with banking operations in 33 African countries. It is the leading independent regional banking group in West Africa and Central Africa, serving wholesale and retail customers. It also maintains subsidiaries in Eastern and Southern Africa. ETI has an affiliate in France, and representative offices in China, Dubai, South Africa, and the United Kingdom.
Website: https://www.ecobank.com/zw/personal-banking/countries
Frequently Asked Questions
What are the typical qualifications and certifications required for a Relationship Manager role in Zimbabwean corporate banking?
Candidates usually need a Bachelor's degree in Finance, Business, Economics, or a related field. Professional certifications like IOBZ (Institute of Bankers of Zimbabwe) qualifications or an MBA are highly advantageous and often preferred by employers.
What does a Relationship Manager typically do on a day-to-day basis in Zimbabwean Corporate & Investment Banking?
Daily tasks involve managing a portfolio of corporate clients, identifying their financial needs, and cross-selling suitable banking products and services. This also includes conducting client meetings, preparing credit proposals, and ensuring strong client relationships are maintained to drive business growth.
What is the typical work culture and what are the expectations for a Relationship Manager in Zimbabwean banking?
The work culture often emphasizes professionalism, strong client relationship building, and meeting set targets in a competitive environment. Expect a demanding role that requires resilience, adaptability, and a proactive approach to business development, often involving extensive client engagement.
What are the realistic career progression paths for a Relationship Manager in corporate banking in Zimbabwe?
Successful Relationship Managers can advance to Senior Relationship Manager roles, Team Leader positions, or move into specialized areas like Credit Management or Product Development. Further progression might lead to Head of Corporate Banking or other executive management roles within the bank, depending on performance and opportunities.
What are the typical benefits offered for a full-time Relationship Manager position in Zimbabwean banking?
Common benefits include medical aid, pension contributions, and annual leave, often complemented by performance-based bonuses linked to targets. Some roles may also offer a company car allowance or other transport benefits, depending on the bank's policies and the seniority of the position.
How should I tailor my application, and what do Zimbabwean employers look for in a Relationship Manager candidate?
Employers seek candidates with proven sales ability, strong financial acumen, and excellent communication and negotiation skills. Highlight your experience in client relationship management, understanding of local market dynamics, and your ability to consistently meet and exceed sales targets.