Registry Associate: Client Services

Job summary

• Manning the registry desk
• Register incoming and outgoing documents
• Despatch  generated notifications in electronic and hard format
• Digitisation of documents  and uploading of notifications for despatch to designated States
• Participate in the creation and maintenance of electronic registry archiving system
• Proof reading of generated Certificates before despatch
• Attending to client enquiries on all IP matters
• Advising and explaining procedures to the clients
• Participating in capacity building activities
• Perform delegated tasks

Requirements

• Bachelor’s Degree in Records /Archives Management , Business Studies or Communication Studies
•  A professional qualification such as IMM/CIM or good progress towards attaining the same would be an added advantage
• Three years post qualification experience in a similar environment
• Proficiency  with Microsoft Office suite
• Excellent time management and organizational skills
• Excellent communication and interpersonal skills
• Ability to work under pressure whilst remaining adaptable and flexible
• Not more than 35 years of age