RECEPTIONIST NEW START CENTRES – PART-TIME 2414 views

RECEPTIONIST NEW START CENTRES – PART-TIME (Harare, Chitungwiza, Masvingo)

Reporting to the site manager, the position is responsible for providing administration services at the site for all
programmes and screening of clients who come for different type of services offered by the organisation.

Duties and Responsibilities
• Manning the Reception area
• Explaining all services offered by the organisation to enable the client to make proper decision on the required
service and time taken.
• Screening clients; registering generation of client CIR’s
• Completing & Providing clients with reviews card showing the dates that client will come back for reviews and
emergency phone numbers.

• Maintaining orderly client flow making sure that clients waiting time is minimum.
• Providing customer service to internal and external stakeholders
• Ensuring that all waiting areas have adequate IEC materials, sitting chairs, refreshments and entertainment.
• Receiving all incoming and outgoing mail
• Sending all incoming mail to the respective individuals or offices.
• Making sure all outgoing mail is sent to the relevant offices timeously.
• Arranging and updating the pigeon hole cabinet on a regular basis
• Taking minutes at every meeting held at the Site

• Typing & distributing minutes to the whole department.
• Presenting statistics in all Audit meetings held on a monthly basis at the Site.
• Booking all calls made per day and filing the log sheets
• Updating Head office cell phone directory on a regular basis
• Verifying all sites land line numbers as well as Econet numbers on all invoices
• Conducting daily checks on all landlines and reporting faults to Telone

Qualifications and Experience

• 5 ”O” levels including English.
• Receptionist/Secretarial diploma
• 2 years working experience
• Knowledge of office management skills
• Ability to work with Computers
• Strong interpersonal communication skills

In return, PSI/Z offers competitive remuneration, commensurate with qualifications and experience. PSI is an equal
opportunity employer and encourages applications from qualified individuals regardless of gender identity or expression,
race, religion, national origin or disability.
Detailed CV’s clearly highlighting the position and location applied for should be sent, not later than October 30, 2018 to:
[email protected]
Applications will be considered on a rolling basis.
Please note that only shortlisted candidates will be contacted