Job Summary
- Type: full-time
- Location: Harare
- Category: Quality Control
- Closing Date: 2026-07-16
Key Responsibilities
- Define and control all critical process control points
- Apply root cause analysis and manage countermeasures to maintain process control
- Keep product specifications updated with latest process improvements
- Monitor and analyze process control and quality management system data daily, reporting on trends
- Ensure production and engineering teams adhere to plant process control parameters and quality standards
- Participate in WCM improvement projects and ensure ISO 9001 system adherence
- Ensure efficient laboratory services to production
- Calibrate quality testing equipment and maintain laboratory standards
- Train laboratory analysts in chemical handling and testing procedures
- Continuously improve QC laboratory capabilities
- Record, verify, and report QC performance data
- Conduct tests following SOPs and standard methods
- Maintain laboratory safety, cleanliness, and good housekeeping practices, including 5S audits
- Cover for laboratory analysts in their absence and investigate deviations in results
- Participate in HSE activities and ensure safety compliance
- Manage plant trials and chemical stock control
- Oversee the Quick Kaizen System and lead quality meetings
- Report problems or discrepancies to the process engineer
- Support social responsibility initiatives and corporate governance standards
- Perform other functions or work in other areas as assigned by the process engineer
- Engage in social upliftment programs aligned with SGCPZ
- Adhere to risk management protocols and corporate governance policies
Requirements
- Diploma/Degree in Chemistry or Chemical Engineering
- Quality management qualification or willingness to obtain one
- 3-5 years’ relevant experience in manufacturing, quality control, laboratory, or process improvement environments
- Working knowledge of Quality Management Systems, including ISO 9001
- Experience with quality control testing, laboratory practices, and calibration of testing equipment
- Understanding of continuous improvement methodologies, Root Cause Analysis, and corrective actions
- Exposure to WCM, Lean Manufacturing, Kaizen, or other improvement principles is advantageous
- Proficiency in analyzing process and quality data to identify trends
- Strong analytical, problem-solving, and communication skills
- ISO 9001 auditor/implementer certification is advantageous
- Proficiency in MS Office
How to Apply
About the Company
Saint-Gobain Africa, through its operations as Saint-Gobain Zimbabwe, stands as a leading manufacturer of high-quality building materials within the nation. The company is deeply integrated into the local construction industry, supplying essential products for various projects across Zimbabwe. Leveraging the broader expertise of Saint-Gobain Africa, it ensures adherence to international standards while meeting specific Zimbabwean market demands. Saint-Gobain Zimbabwe is committed to advancing the country's infrastructure development by providing reliable, durable, and innovative building solutions. This strategic focus makes it a key contributor to the nation's growth and development in the construction sector.
Zimbabwe's Leader in High-Quality Building Materials.
Website: https://www.saint-gobain-africa.com/en/zimbabwe-contact-page
Frequently Asked Questions
What qualifications and certifications are typically required for a Quality & Process Control Technician role in Zimbabwe?
Candidates usually need a diploma or degree in a relevant field such as Chemical Engineering, Metallurgy, Quality Management, or Industrial Technology. Practical experience in a manufacturing environment and familiarity with ISO standards are also highly valued for this role.
What are the common day-to-day responsibilities of a Quality & Process Control Technician in a Zimbabwean manufacturing setting?
Daily tasks involve monitoring production processes, conducting quality inspections, and performing laboratory tests on raw materials and finished products. You would also be responsible for documenting findings, identifying deviations, and collaborating with production teams to implement corrective actions.
What is the typical work culture and what are the employer expectations for this role in Zimbabwe?
The work culture often emphasizes diligence, attention to detail, and strict adherence to safety and quality protocols. Employers expect strong problem-solving skills, a proactive approach to quality assurance, and the ability to work effectively within a team structure.
What are the realistic career progression opportunities for a Quality & Process Control Technician in Zimbabwe?
Successful technicians can progress to roles like Quality Team Leader, Quality Engineer, or even Quality Manager within the same or similar manufacturing companies. Gaining expertise in specific quality management systems or processes can also open up new avenues for growth.
What kind of benefits package can one typically expect for a Quality & Process Control Technician position in Zimbabwe?
Most reputable employers offer a standard package including statutory benefits like NSSA contributions, along with medical aid, paid annual leave, and sometimes a pension scheme. The specifics can vary based on the company's size, industry, and individual negotiation.
