Job Expired

NSSA is an organisation undergoing a transformation journey to position itself as a modern and relevant entity that delivers real value to its members through responsive social security services. In addition, we strive to stimulate economic activity, generate foreign currency, and create jobs for the benefit of Zimbabweans.

The new NSSA conducts its business in an honest, accountable, and transparent manner and we seek to recruit like-minded individuals in the following areas:

Reporting to the Lead Product Owner, the successful candidate ensures that all software systems, applications, and technology solutions meet established quality standards, business requirements, and regulatory expectations before going live. The role also provides leadership in defining, enforcing, and improving quality assurance processes, including testing methodologies, automation, defect management.

Job Summary

Type: contract
Location: Harare
Category: Quality Assurance
Closing Date: 2026-06-05

Key Responsibilities

Develop, implement, and enforce enterprise-wide quality assurance policies, standards frameworks, and best practices governing the Software Development Life Cycle (SDLC).
Defines and maintain software quality standards, metrics, and Key Performance Indicators (KPIs) to measure system reliability, performance, security, and overall software quality.
Designs and oversees comprehensive testing strategies covering functional, integration, regression, performance, security, and user acceptance testing to ensure system readiness prior to production deployment.
Provides independent quality oversight across all IT projects and system implementations to ensure adherence to established quality benchmarks and organizational standards.
Supervises the adoption and implementation of test automation frameworks, tools, and quality management platforms to improve testing efficiency, coverage, and repeatability.
Collaborates with DevOps and development teams to integrate automated testing and quality assurance processes within Continuous Integration and Continuous Delivery (CI/CD) pipelines.
Conducts quality reviews, system validation, and risk assessments to identify potential defects, performance bottlenecks, and system vulnerabilities before deployment.
Establishes and enforce defect management processes to ensure issues are properly logged, prioritized, tracked, and resolved within agreed service levels.
Provides technical leadership and mentorship to QA analysts and project teams, promoting best practices in automated testing, test-driven development (TDD), and behaviour-driven development (BDD).
Participates in system architecture and design reviews to identify quality risks early and ensure solutions are scalable, secure, and maintainable.
Engages with internal stakeholders including developers, business analysts, project managers, and IT leadership to ensure quality assurance processes align with business and operational requirements.
Ensures compliance with regulatory, security, and audit requirements by maintaining proper documentation of testing procedures, results, and quality assurance controls.

Requirements

Degree in Computer Science, Information Systems, Software Engineering or equivalent.
Professional Certification in Systems Testing/Quality Assurance is an added advantage.
A minimum of 3 years’ relevant experience in senior ICT quality assurance or software testing roles.
Experience working in Agile, DevOps, or iterative development environments.
Hands-on experience in both manual and automated testing.
Exposure to enterprise applications, web-based systems, and mobile applications is advantageous.
Experience in leading technical teams is an added advantage.

How to Apply

Interested candidates should apply online using NSSA website (www.nssa.org.zw) on the following link www.nssa.org.zw/careers

To reach not later than close of business on Friday 5th June 2026.

About the Company

In Zimbabwe the National Social Security Authority (NSSA), constituted and established in terms of the NSSA Act of 1989, Chapter 17: 04 DOWNLOAD: NATIONAL SOCIAL SECURITY AUTHORITY ACT 17 04 (PDF 128.4 KB), is the statutory corporate body tasked by the Government to provide social security. The provision of social security can be defined as instituting public policy measures intended to protect an individual in life situations or conditions in which his/her livelihood and well being may be threatened, such as those engendered by sickness, workplace injuries, unemployment, invalidity, old age, retirement and death. It is based on the principle of social solidarity and pooling of resources and risks, involving drawing of savings from periods of employment, earnings and good health to provide for periods of unemployment, old age, invalidity and death. At the moment NSSA is administering two schemes: Pension and Other Benefits Scheme and Accident Prevention and Workers’ Compensation Scheme, although, in an endeavor to provide a more comprehensive social security package for the Zimbabwean society, groundwork for the introduction of more schemes is underway.

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