Job Summary
- Job Type: Full-time
- Location: Bulawayo, Zimbabwe
- Category: Logistics
- Closing Date: 2026-09-25
Key Responsibilities
- Coordinate the daily deployment of skip trucks and drivers.
- Schedule skip deliveries, collections, exchanges, and waste disposal operations.
- Allocate jobs to drivers and monitor progress to ensure timely service delivery.
- Liaise with clients regarding bookings, service updates, and job completion.
- Manage the movement and tracking of skips at customer sites.
- Supervise fleet utilization and coordinate vehicle servicing, maintenance, and repairs.
- Maintain transport records, fuel usage records, driver logs, and operational reports.
- Ensure compliance with company policies and road transport regulations.
- Resolve operational challenges quickly while maintaining excellent customer service.
- Ensure that Skip Inventory is up-to-date there is a system in place to monitor.
Requirements
- Diploma or Degree in Transport & Logistics, Supply Chain Management, Business Management, or a related field.
- At least 2 years’ experience in transport coordination, fleet management, logistics, or operations.
- Sound knowledge of route planning and fleet scheduling.
- Strong computer skills, including Microsoft Excel and Microsoft Word.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work under pressure and manage multiple tasks.
- A valid Zimbabwean driver’s licence is an added advantage.
How to Apply
Frequently Asked Questions
What qualifications or certifications do I need to become an Operations/Transport & Logistics Officer in Zimbabwe?
Most employers require a diploma or degree in Logistics, Transport Management, Supply Chain, or Business Administration from institutions like MSU, UZ, or polytechnics. Professional certifications such as CILT (Chartered Institute of Logistics and Transport) or CIPS strengthen your profile significantly. A clean Class 2 driver's license and basic computer skills are often essential requirements.
What are the typical day-to-day responsibilities of this role?
You will coordinate vehicle dispatch and route planning, monitor fuel usage and maintenance schedules, and ensure compliance with traffic regulations and company policies. Daily tasks include liaising with drivers, tracking cargo movements, preparing delivery documentation, and resolving transport delays. Reporting on operational efficiency and cost control is also a core responsibility.
How does workplace culture and employer expectations differ in Zimbabwe compared to other countries?
Zimbabwean employers value reliability and resourcefulness due to frequent fuel shortages and infrastructure challenges, so problem-solving under pressure is essential. Hierarchical respect and formal communication are expected, with decisions often flowing from senior management. Punctuality is important, though flexibility is sometimes needed when operational disruptions occur.
What career progression opportunities exist for Transport & Logistics Officers in Zimbabwe?
With experience, you can advance to Operations Manager, Logistics Manager, or Supply Chain Director roles within manufacturing, mining, or retail sectors. Some professionals move into consultancy or establish their own logistics firms, particularly in cross-border trucking. Further studies toward an MBA or specialized logistics master's degree accelerates promotion prospects.
What benefits should I expect from employers in Zimbabwe for this position?
Benefits vary considerably by employer size and sector, but typically include annual leave as per Labour Act provisions, limited medical aid coverage, and participation in pension schemes such as NSSA or private funds. Larger corporations may offer transport allowances, performance bonuses, or funeral insurance. Always clarify benefit details during negotiations, as packages differ widely.
How should I apply for Operations/Transport & Logistics Officer positions, and what do Zimbabwean employers prioritize?
Apply through online job portals like Classifieds.co.zw, company websites, or recruitment agencies such as CV People Africa and Impact. Employers prioritize candidates with proven experience in fleet management, strong references from previous supervisors, and demonstrated integrity in handling cash or valuable cargo. A well-structured CV highlighting measurable achievements and a professional cover letter significantly improve your chances.
