Operations Consultant Business Processing 264 views

Who we’re looking for:

• Understanding of SJP, its business model and the context in which it operates.
• Detailed understanding of the submission process including iBusiness and EBS.
• Understanding of KPIs as well as how the various support functions across the business impact on the submission process (desirable).
• Understanding of the administration processes across outsourced providers is important.
• Previous FS/wealth management experience and/or working in a regulated environment.
• Experience of using Salesforce.
• Wider knowledge of SJP/Admin systems including Bluedoor and My Practice.
• Attention to detail with the ability to identify solutions and influence change.
• Analyse MI and deliver appropriate training/development to Partners.
• Assess a variety of solutions and choose the best outcome.
• Ability to build relationships with Partners, PSS and Field Management Team.
• Facilitate groups of PSS in a collaborative manner to drive positive outcomes.
• Required to be self-motivated with a desire to drive improvements across the area.
• Excellent verbal and written communication skills
• Strong presentation skills.

Special Requirements:

• Able to travel regularly and stay overnight occasionally