OPERATIONS CLERK WANTED – Wild Horizon

OPERATIONS CLERK WANTED

Wild Horizons is looking to interview candidates to fill the above mentioned middle management position.

The vacancy is within the Operations Department – reporting to the Operations Manager, but also fills a vital link with Sales & Marketing.

Prospective candidates will need:-

• Be computer Literate in Microsoft Outlook, Word and Excel
• Have previous experience in Customer Relations within the Tourism industry
• Be a self-motivated individual, capable of working within a group environment with group objectives in mind
• Be a problem solver and able to work well under pressure
• Outgoing personality and comfortable with dealing with people one on one
• Be able to work weekends on a rotational basis
• Hold valid & clean Class 4 drivers licence

Duties and responsibilities will include

• Meet & Greet groups & individuals
• Correspond with agents and Tour Leaders for Group Series bookings
• Monitor group requests and implement bookings via the reservations department
• Meet guests and attend to any problems they have encountered
• Monitor driver delays from strategic hotels within Vic Falls Town
• Meet with guest services personnel and Hotel managers on service related issues
• Assist with office admin when necessary

There is no housing or company vehicle for this position, so candidates with their own vehicles will have an added advantage.

CVs can be forwarded to [email protected] or [email protected]. A shortlist of selected applicants will be requested for interviews. Closing date 26 July 2018