MARKETING & SALES OFFICER – EmpowerBank Limited 369 views

Job Description

An exciting opportunity has arisen within our Business Unit for a Marketing & Sales Officer. Qualified and experienced candidates with excellent Digital Marketing skills are encouraged to apply. The successful candidate shall be expected to implement marketing and sales strategies

Duties and Responsibilities

1.1 Market Research
• Assisting with customer satisfaction surveys for both physical and digital surveys.
• Carrying out competitor analysis to ensure products are relevant and competitive in the market.

1.2 Product development
• Support in development of new and existing products.
• Coordinates planning and executing both physical and online product launches.

1.3 Customer experience and relationship management
• Resolving customer queries on digital platforms and events.
• Attending to dissatisfied customers and making follow ups on how they feel about the brand.

1.4 Support in the development of marketing and sales strategies
• Design and posting of social media content.
• Development of scripts for adverts.
• Conducting exhibitions campaigns and events.

Qualifications and Experience

Degree in Marketing or Digital Marketing
Possession of a Clean driver’s licence (Two years older)
Three (3) marketing experience in a financial institution
Skills in Digital Marketing a MUST