VACANCY
SUCCESS IS OUR BUSINESS – OUR PEOPLE
We are hiring – ICT ASSISTANT
Principal Accountabilities
* Installs, configures, and maintains hardware devices such as computers and printers.
* Installs, updates, and troubleshoots software applications and operating systems.
* Ensures reliable network connectivity and manages routers, switches, and firewalls.
* Provides technical assistance to users and resolves hardware and software issues promptly.
* Documents repair and maintenance activities and prepares reports on system performance and incidents.
* Manages data backups, recovery procedures, and security protocols to safeguard information.
* Controls access to internal resources for external parties and ensures compliance with standards.
* Monitors systems’ performance and optimizes them for efficiency and stability.
* Maintains records of hardware, software, network inventories, and ICT equipment insurance registers.
* Provides training to users on software and hardware and promotes ICT best practices.
* Assists in procuring ICT equipment, software, and supplies, and manages inventory lists.
* Uses Microsoft Dynamics 365 (Finance & Operations) and Workday Adaptive Planning for operations, budgeting, and planning.
Requirements
* Minimum of two (2) years of relevant hands-on experience in ICT support, troubleshooting, or related technical roles.
* Bachelor’s degree in Computer Science (minimum 2.1 class honors) or equivalent qualification.
* Completion of ICT-related professional courses and certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional, Cisco certifications).
* Practical experience in hardware and software installation, configuration, and maintenance, including desktops, laptops, printers, and other peripherals.
* Strong knowledge of operating systems (Windows, Linux, macOS) and commonly used business applications.
* Ability to support end-users, respond to technical queries, and resolve IT issues efficiently.
* Proficient in Microsoft Office Suite and other productivity tools.
Job Summary
More Information
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Job Application Details
APPLICATION DETAILS
Submit Your CV To [email protected] Not later than: 30 August 2025 Register your profile @ www.headhunters.co.zw
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