Job Summary
- Type: full-time
- Location: Harare
- Category: Healthcare Management
- Closing Date: 2026-05-19
Key Responsibilities
- Spearheading the rollout, expansion, and management of FMHS Medical Centres and Primary Healthcare Clinics across the country
- Acting as the Practitioner in Charge for the Medical Services Division or identifying suitable Specialist Consultants for facility registration
- Developing and reviewing the Medical Services Division strategy, including Standard Operating Procedures and clinical protocols
- Engaging with Specialist Doctors across various disciplines (Physicians, General Surgeons, etc.) to enhance the business model
- Ensuring all medical centres and clinics are compliant with MDPCZ, HPA, City Council, and other regulatory bodies
- Advising on the acquisition and replacement of all medical equipment for new and existing facilities
- Recommending the setup of a fully constituted Clinical & Medical Affairs Committee and developing a calendar of clinical audits
- Conducting consultations, diagnoses, and treatments, while enforcing proper patient record management and confidentiality
- Supervising referrals, monitoring staff adherence to SOPs, and educating patients on proper health practices
- Participating in planned wellness programs and coordinating support services (laboratory, dental, optometry, pharmacy, radiology, etc.) to enhance the one-stop-shop model
Requirements
- Bachelor of Medicine (MBChB) and a valid Open Practicing Certificate
- Minimum of 5 years relevant experience in a management position
- Strong leadership, business, and customer care acumen
- Ability to implement modern medicine and develop clinic/medical centre strategies
- Excellent communication skills and high levels of integrity
- Specialisation in a key discipline (e.g., General Surgery, Obs & Gynae) or a Postgraduate qualification in Business/Project Management is an added advantage
- Prior experience in setting up and running clinics & medical centres is an added advantage
How to Apply
N.B Clearly label the position you are applying for in the subject line.
Frequently Asked Questions
What are the typical qualifications and certifications required for a Head of Medical Services role in Zimbabwe?
Candidates generally need a medical degree (MBChB or equivalent) and a valid practicing certificate from the Medical and Dental Practitioners Council of Zimbabwe (MDPCZ). Postgraduate qualifications in public health, health management, or business administration are highly advantageous, coupled with extensive senior clinical and leadership experience.
What do common day-to-day responsibilities look like for a Head of Medical Services in Zimbabwe?
Daily tasks typically involve overseeing clinical governance, ensuring quality healthcare delivery, and managing medical operations in line with local regulations. This also includes strategic planning, team leadership, and engaging with various stakeholders within Zimbabwe's healthcare ecosystem.
How would you describe the local work culture and expectations for a senior healthcare management role in Zimbabwe?
The work culture emphasizes resilience, adaptability to evolving healthcare policies, and effective navigation of resource constraints. Strong ethical leadership, collaborative engagement with diverse teams and regulatory bodies, and a deep commitment to public health outcomes are highly valued.
What realistic career progression or growth paths are available after serving as a Head of Medical Services in Zimbabwe?
Successful incumbents can progress to more senior executive positions such as Chief Medical Officer or Group Head of Health for larger healthcare organizations or insurance groups. Opportunities also exist in health policy development, consulting, or moving into regional healthcare leadership roles.
What are the typical benefits packages offered for a senior role like Head of Medical Services in Zimbabwe?
Benefits usually include a comprehensive medical aid scheme, a robust pension plan, and generous leave allowances reflective of a senior management position. Professional development support and performance-based incentives are also common components of the remuneration package.
What do employers in Zimbabwe typically look for when hiring a Head of Medical Services, and what's the best way to apply?
Employers seek demonstrated leadership in healthcare management, strategic planning capabilities, and a deep understanding of Zimbabwe's health legislation and operational challenges. A tailored CV and cover letter highlighting relevant experience and impact are crucial for making a strong application.