Job Summary
- Type: full-time
- Location: Victoria Falls
- Category: Legal
- Closing Date: 2026-07-13
Key Responsibilities
- Conciliate, mediate and arbitrate labour disputes.
- Carry out labour inspections in respect of employment conditions.
- Advise employers and employees on labour law and regulations.
- Ensure industry compliance with the industry CBA, Employment Code of Conduct, The Labour Act and other employment regulations.
- Collect Council levies from the industry.
- Conducts Works Council and Workers Committee trainings and labour briefings for members.
- Assist Employers and Employees in the formation of Workers’ Committees and Works Councils.
- Identify labour related training needs for the industry.
- Foster good industrial relations in the Industry.
- Carry out employment-related research as may be assigned.
- Registration of new members.
Requirements
- A Social Science Degree, LLB or equivalent.
- A Diploma in Conciliation and Arbitration will be an added advantage.
- At least 4 years’ experience as a Labour Officer or Designated Agent or any similar position in the Labour Relations field.
- A clean class 4 driver’s license with at least two years of driving experience.
- Extensive knowledge of labour law/ legislation.
- Good report writing skills.
- Highly computer literate.
- Excellent communication skills both oral and written.
- Fluency in English, Shona and Ndebele will be an added advantage.
How to Apply
About the Company
The National Employment Council for Tourism & Hospitality (NECTHI) is a pivotal regulatory body in Zimbabwe's vibrant tourism and hospitality industry. Established under the Labour Act (Chapter 28:01), it plays a crucial role in fostering stable industrial relations within the country. NECTHI facilitates collective bargaining agreements between employers and employees, setting fair terms and conditions of service across the sector, from Harare to Victoria Falls. Its mandate includes defining wages, working hours, benefits, and resolving labour disputes to ensure compliance and promote a harmonious working environment. This council is instrumental in upholding employment standards and contributing to the sustained growth of Zimbabwe's critical tourism economy.
Ensuring fair labour practices and harmony in Zimbabwe's tourism sector.
Frequently Asked Questions
What qualifications and experience are typically required for a Designated Agent role at an NEC in Zimbabwe?
A relevant degree in Law, Human Resources, or Industrial Relations is usually essential. Practical experience in labour law enforcement, industrial relations, or dispute resolution within Zimbabwe is highly valued.
What are the primary day-to-day responsibilities of a Designated Agent for the Tourism & Hospitality NEC?
You would investigate labour disputes, conduct inspections to ensure compliance with collective bargaining agreements, and mediate between employers and employees. This involves fieldwork, documentation, and applying Zimbabwe's Labour Act.
What is the typical work culture like for a Designated Agent role within an NEC in Zimbabwe?
The role demands impartiality, strong ethical conduct, and the ability to navigate complex industrial relations environments. You'll need excellent communication skills to interact with diverse stakeholders and a firm understanding of local labour laws.
What are the potential career progression opportunities for a Designated Agent within an NEC in Zimbabwe?
Career paths can include advancing to senior Designated Agent positions, taking on roles in labour relations management within specific companies, or moving into policy development at a national level. Further specialization in legal or HR fields can also open new doors.
What kind of typical benefits package can a Designated Agent expect from an NEC in Zimbabwe?
Benefits usually align with standard professional roles in Zimbabwe, including statutory leave, medical aid, and pension contributions. Specific offerings may vary, but competitive packages are common to attract qualified individuals.
What do employers look for in a strong candidate for this role, and how should I tailor my application in Zimbabwe?
Employers seek candidates with a solid understanding of Zimbabwean labour law, excellent negotiation and mediation skills, and demonstrated integrity. Emphasize your dispute resolution experience and knowledge of the Tourism & Hospitality sector in your application.
