Gifts & More is looking for a very passionate customer service representative who is well versed in English communication skills. Multi-languages, including Ndebele will be an added advantage. The individual must be able to help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
– Maintaining a positive, empathetic and professional attitude toward customers at all times.
– Responding promptly to customer inquiries.
– Communicating with customers through various channels.
– Acknowledging and resolving customer complaints.
– Knowing our products inside and out so that you can answer questions.
– Processing orders, forms, applications, and requests.
– Keeping records of customer interactions, transactions, comments and complaints.
– Communicating and coordinating with colleagues as necessary.
– Providing feedback on the efficiency of the customer service process.
– Managing a team of junior customer service representatives.
– Ensure customer satisfaction and provide professional customer support.
Relevant qualification required. Should be able to stay calm when customers are stressed or upset. Experience working with customer support is a must. Excellent typing skills is a requirement. Must be computer literate and have digital marketing experience. An ability to manage social media pages is a requirement. Must not have other commitments which may interfere with work schedule.
GET A WORLD CLASS CV FOR ZWL4500. COVER LETTER FOR ZWL3000
Pay for CV here
Pay for Cover Letter here
Whatsapp us on +263784644514
More Information
- Job Application Details Please send your motivation letter and CV to [email protected]
- This job has expired!
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Get jobs mailed to your email address
Like us on Facebook
Scholarship for MBA, Bachelors and Masters Degrees
- Accounting (41)
- Administrative (48)
- Agents (1)
- Agriculture (5)
- Anaesthesiologist (1)
- Apprenticeship (2)
- Artisans (2)
- Arts (1)
- ASSISTANT (1)
- Attachment (9)
- Audit Assistants (1)
- Auditing (2)
- Banking (1)
- Biotech (1)
- Bookkeeper (2)
- Business Development (5)
- Business Development Managers (1)
- Business management (3)
- Carpentry (1)
- Cashier (1)
- Chef (2)
- Chief Executive Officer (1)
- Civil Engineering (1)
- Cleaning (2)
- Clerk (6)
- College Intakes (1)
- Communications (3)
- Construction (4)
- Consultancy (3)
- Consultant (1)
- Control Officer (1)
- COORDINATOR (2)
- Counselling (1)
- Customer Relations (1)
- Customer Service (4)
- Data Entry (1)
- Designer (4)
- Developer (4)
- Director (3)
- Doctor (1)
- DREAMS District Lead (1)
- Driver (10)
- Economics (1)
- Education (10)
- Electrician (1)
- Engineering (15)
- Environment and Resilience Officer (1)
- Executive (6)
- Farming (3)
- Finance (35)
- Food Monitors (1)
- General work (4)
- geologist (1)
- Graduate Trainee (10)
- Graduate Trainees (4)
- Graphic Designer (4)
- Health & Safety (4)
- Health Care (6)
- Health Care (2)
- Hotel & Catering (3)
- HR (10)
- Human Resources (16)
- Industrial Attachments (2)
- Information Officer (1)
- Information Technology (24)
- Innovation Officer (1)
- Insurance (5)
- Intern (2)
- Internship (5)
- Invoicing and Cash Transfers Officer (1)
- IT (9)
- Journalism (2)
- Journeyperson – Originator (1)
- Kubatana Jobs (9)
- Lab Technician (2)
- Laboratory (1)
- Landscapers (1)
- Lawyer (1)
- Lectureship (3)
- Lecturing (3)
- Legal (1)
- LEGAL SERVICES (1)
- Librarian (1)
- Logistics Clerk (1)
- Machine Operator (1)
- Machinery (2)
- Management (20)
- Manufacturing (3)
- Marketing (31)
- Mechanic (3)
- Mechanics (3)
- Media (2)
- Medical (2)
- Medical Laboratory Scientist (1)
- Medical Laboratory Technicians (1)
- Mining (3)
- Monitoring & Evaluation (4)
- Monitoring and Evaluation (2)
- NGO (46)
- Nurses (4)
- Nursing Training Intake (1)
- Operations (3)
- Others (1)
- PA (2)
- Procurement (10)
- Program Director (1)
- Programmer (1)
- Project Assistant (1)
- Project Management (3)
- Protection and Accountability Officers (1)
- Protection Officer (1)
- PROVINCIAL HEAD (1)
- Purchasing (3)
- Real Estate (3)
- Receptionist (3)
- Research (3)
- Retail Management (3)
- Risk Management (2)
- Sales (42)
- Sales Representatives (2)
- Secretarial (7)
- Security (3)
- SHE (2)
- Social Behaviour Change Advisor (1)
- Social Services (23)
- Software Engineer (1)
- Sports (1)
- Stores (2)
- Supervisor (2)
- Tailors (3)
- Teachers' Training (1)
- Teaching (9)
- Technical (2)
- Technical Advisor (1)
- Technician (8)
- Tenders (1)
- Training (1)
- Training Officer (1)
- Transportation & Logistics (2)
- Waiter /Waitress (1)
- WASH (1)
- Harare (317)
- Zimbabwe (204)
- Bulawayo (23)
- Mutare (14)
- Chitungwiza (10)
- HARARE, ZIMBABWE (10)
- Masvingo (9)
- Kwekwe (4)
- Shurugwi (4)
- Gweru (3)