Customer Service Agent

Description :

Do you want to join an industry with a profound impact on the lives of millions of people globally? If you thrive working with others, have a can-do attitude and have the ambition and passion to excel, the Maersk Line can offer you the perfect opportunity to build a long-term, varied and meaningful career in an international environment. Is this how you imagine the next step in your global career?

 

 

We offer:

• A challenging and rewarding opportunity where we will provide you with the framework to build a long- term careering the global trade and transportation industry

• The opportunity to build your knowledge from working with world-class experts within t shipping and business fields, as well as a global network that you can leverage in your future interactions to enable collaboration and career

• A significant exposure to high level leaders to ensure that theoretical insights are continuously linked to concrete business challenges while becoming part of a diverse team where we play to win and we’ always comes before ‘l’.

What we expect from you:

• Do your absolute best together with your colleagues to execute strategies to reach the business objectives of your team Steer your career.
• Your core support team will empower you to be the captain Of your career on the journey of personal growth
• Join a team of colleagues who have robust functional acumen, Strong insight, informed opinions and passion for the dynamics behind global trade
• You will be the face of the company in front of customers while handling their queries & issues Ensure customer satisfaction through high quality, positive customer experience and a smooth execution of the  end to end shipment life cycle
• Act as a key contact and build strong and sustainable relationship with external & internal stakeholders including Commercial team and Global Service Centre for handover of business terms and conditions agreed
• Ensure all relevant products and services are proposed to the customer to maximize Maersk Line profitability
• Develop strong understanding of customers’ business drivers, needs and requirements.

 

 

Who we are looking for:

• A candidate with a previous experience in shipping/ logistics is an advantage but we very much welcome Graduates to apply
• Team player
• Self-driven and goal-oriented
• Able to work under pressure
• Strong interpersonal and communication skills
• Customer focused, proactive and Commercial career orientation
• Strong desire to pursue a long-term career in transport and logistics
• An excellent command of spoken and written English.