BUSINESS CLASS LOUNGE ATTENDANT 906 views

Applications are invited from suitably qualified and
experienced personnel to fill the below-mentioned position
within the Company.
Business Class Lounge Attendant

Duties and Responsibilities:

⦁ Provide guests with prompt and courteous service.
⦁ Greet passengers as they enter the Lounge, perform the necessary checks before admission and introduce them to all aspects of the Lounge; advise them of all available services and help where required.
⦁ Keep all passengers in the lounge informed regarding their flight departure and any other information pertaining to their flight.
⦁ Liaise with the catering company to ensure food products are of a high standard in freshness and in appearance.
⦁ Stock all the self-service areas, clean up during and after guests, and assist in food preparation.
⦁ Completion of the necessary documentation for passengers and submission of charge records to accounts for billing purposes on a weekly basis.
⦁ Compilation of weekly reports for revenue and expenditure.
⦁ Banking cash receipts.
⦁ Maintaining stocks and supplies and ensuring that items meet quality standards.
⦁ Complying with all company and legal procedures relating to food safety, hygiene, health and safety, and personal requirements
⦁ Have full knowledge of all VTPS, First Class, and Business Class Arrivals.
⦁ Assist guests at their tables and take note of feedback from guests and advise superiors.
⦁ Any other duties assigned by the supervisor.

Qualifications and Experience

5 O levels including Maths and English
At least 2 A levels pass.
A degree in Tourism and Hospitality, Marketing, Public Relations, International Relations, Protocol, or equivalent qualifications
At least 2 years of customer service experience in hospitality, preferably in airlines, airport services and hotels.
Good command of written and spoken English is mandatory.
Candidates should attach full-length photos in formal attire.